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Job Title: Especialista Técnico
Business Unit/ Corporate Function: System Setup & Integration
Job Summary:
- Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.
- Requires relevant expertise in a professional, sales or technical area. Characterized by specific functional expertise typically gained through formal education.
- Majority of time is spent on: performing technically based activities, contributing to and managing projects, providing advice and/or direction in primary areas of expertise, utilizing analytical ability to solve problems and make recommendations, leveraging relationships by interfacing with and influencing key stakeholders.
- Work is primarily achieved by individual or through project teams, utilizing technical expertise to achieve results. At senior levels, may act in a "function leadership" (i.e. non-people leadership) capacity.
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Roles and Responsibilities:
- Responsible for setup and installation of systems, applications, and/or process designs for client's purchased and/or outsourced technology and business process solutions.
- Manages initial access, configures application/system to client specifications, maps and transfers data, creates process documentation, and may train or coordinate training for client users;
- Tests and troubleshoots functionality of applications and/or systems;
- Identifies and documents technical issues to be escalated to product or other departments for resolution.
Educational Qualification & Experience:
- RequiresBachelor's Degree
- 5-7 years of experience is required
Languages Knowledge:
- Should be fluent in Portuguese
- English
- Spanish
O modelo de trabalho adotado pela ADP é office based/presencial, com a possibilidade de trabalho em home-office por até duas vezes na semana
"Considerando que as atividades desempenhadas pelos ocupantes deste cargo envolvem acesso a informações altamente confidenciais e sensíveis de clientes da ADP e de seus respectivos empregados, a ADP reserva-se o direito de conduzir checagem de histórico, de tempos em tempos, conforme autoriza o Incidente de Recurso de Revista Repetitivo nº 01 do Tribunal Superior do Trabalho, mediante consentimento do candidato/trabalhador."
Buscamos constantemente criar maneiras melhores de se trabalhar para que você alcance o seu potencial máximo. Seguidamente nomeada como uma das 'Empresas mais admiradas' pela revista FORTUNE® e reconhecida pela DiversityInc® como uma das 'Principais 50 empresas com foco em diversidade', a ADP trabalha com mais de 740.000 organizações no mundo inteiro para ajudar pessoas a trabalhar de maneira mais inteligente, embarcar em novos desafios e alavancar seus talentos. "Always Designing for People" significa que estamos criando plataformas que transformarão a forma de se trabalhar e juntos vamos descobrir um mundo de oportunidades.
Conhecimento em banco de dados (Oracle, SQl Server, MySQL) e desejável conhecimento em RDS da AWS.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.