ADP is hiring a Director, Product Enablement

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

Reporting to the Sr. Director Business Enablement, the Director, Product Enablement, is a key player in leading ADP's Business Transformation, with accountability for setting and delivering on a Product Enablement strategy within ADP Canada. You will work with cross-functional teams driving the operational process changes that will ensure product investments are successful in the hands of our clients and associates.

This position is best suited for candidates who embrace the challenges associated with driving cross departmental delivery excellence at a rapidly growing Human Capital Management (HCM) software solutions provider. The Product Enablement Director is accountable for leading an organization of enablement experts and maintaining an operational framework that will support the success of the portfolio of projects and initiatives.

Your primary stakeholders along with Canada's senior Sales leaders will be our Segment General Managers (Small Business Services and/or Major & National Account Services)

The Product Enablement Director should be opinionated on business priorities and users concerns while driving changes within the organization. This position requires a deep understanding in product management, operations, change management and a solid track of record of executing an operational vision.

A little about ADP:We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we've earned accolades from some of the industry's most respected thinkers for being one of the best places to work. To name a few, we have been recognized as a Greater Toronto's Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

What you'll do: Responsibilities

What you can expect on a typical day:

• Partners with key stakeholders including, Segment GMs, Sales, Product and Technology to provide Canada business input to the strategy and roadmap on general availability of products and services.
• Effectively advocates for ADP Canada business needs and requirements with all relevant internal and external stakeholders.
• Leads the successful delivery of all activities relating to the product release cycle, including pilot, implementation planning and the roll out of products/projects to the field.
• Monitors all initiatives to ensure processes are being followed and goals achieved, including completing milestones on time and within budget. Foster operational excellence in team velocity and delivery. Track milestones and tasks with assigned teams, provide timely status reports; introduce mitigation tactics to minimize project delivery risks.
• Ensures that stakeholder feedback in Product Roadmaps is captured and considered proactively on an ongoing basis.
• Ensure product deliveries are effectively communicated and enabled across all functional teams. Implement Standard Operating Procedures (SOPs) to drive the supporting functions of Product.
• Communicate timelines and approval framework for cross team understanding, facilitate team discussions and resolve conflict. Manage multiple complex projects simultaneously based on emerging needs of the Product organization and the teams we partner with most, collecting input from key stakeholders and ensuring alignment across development teams on goals, plans, and deliverables.
• Digital Enablement - Identify opportunities to advance client and associate shift to digital platforms and experiences by leveraging digital contact channels and emerging technologies. Enable digital adoption tools which empower clients to self-serve.
• Leads the tracking, monitoring and communication of product release related issues, including problem log prioritization, deviations in release scope, change management.
• Provides leadership and direction to a diverse team of program managers/leaders.
• Collaborates with peers to define measurable department and individual goals and objectives and communicates these to associates through department meetings and performance planning.
• Collaborates across the organization to ensure strong coordination and alignment of product roadmap to ensure organizational readiness.
• Primary liaison between Global Product Technology and Business Units.
• Prepares and presents oral and/or written presentations of project status during the product life cycle.
• Communicates strategic importance of a project(s) internally and externally to gain support (funding and buy-in) to ensure success of initiatives and investments.
• Build and lead a diverse team of associates all collaborating and working together, setting and managing objectives to execute on strategies to deliver business results.
• Develops leaders within the organization by providing developmental assignments, coaching, timely feedback, and guidance. Rewards results and behaviours that support the mission, vision, and values of ADP. Develops success and drives ADP Employee Value Proposition throughout the organization.

TO SUCCEED IN THIS ROLE: Requirements

• Minimum 8 years of experience leading others in the product management.
• HCM Experience an asset.
• Strong MS Office Skills (PowerPoint/Excel) required.
• Program management expertise.
• Superior verbal and written communication skills.
• Superior Presentation skills.
• Ability to collaborate and work effectively within cross-functional teams.
• Ability to negotiate, convince and lead with influence.

Bonus points for these: Preferred Qualifications

• BSc in Business, Technology or related degree. MBA preferred.
• Management Consulting experience or equivalent operational role at a large tech organization (Oracle, Amazon, Cisco, RBC, Manulife, etc...).

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Focus on your mental health and well-being. We take care of one another and offer support for your well-being... because healthy associates are happy ones.
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for? Apply today!

Jobs.adp.ca

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.