The Client Support Specialist is responsible for the assisting clients with research, education, set up and troubleshooting of Benefits, Talent and ACA administration within the ADP WorkforceNow platform, to ensure compliance to all State/Federal mandated regulations. Support is provided to clients through a variety of communication channels like Inbound/Outbound Calls, Chat, Email and through the case management system within ADP WorkforceNow.
o Bachelor's degree or equivalent in education & experience o 1- 3 years high volume, problem resolution, technical client services experience. o PC navigation skills. o US Benefits & Payroll knowledge is a plus.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.