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Associate Implementation Consultant

AT ADP
ADP

Associate Implementation Consultant

Maitland, FL

ADP is hiring a Work Market Associate Implementation Consultant.

  • Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued
  • Do you have a passion for out-of-the-box thinking and a commitment to making sure clients get the most for their investments
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to make your mark?

In this role, you'll participate in our year-long Implementation Development program to learn how to create exceptional onboarding experiences for each product or service implementation. As part of the Implementation Development program, your goal is simple: learn as much as possible in one year. We'll get you started with the tools, technology, and technical knowledge you need to succeed. Then, you'll be placed amongst our brightest associates as an Implementation Consultant, joining a project team of passionate implementers who collaborate to complete client system implementations.

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To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You'll provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace. When done successfully, your client satisfaction scores and project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here, but friendships that last in a company that values inclusion.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here:

https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

  • Be a True Partner. Do you want to be the ultimate relationship builder? You will learn to partner with clients to truly understand their business and related needs, building long-term trust. You'll also learn to become a credible resource, focused on analyzing the client's existing systems, interface requirements, and business processes.
  • Collaborate and Connect. Are you looking to learn and grow as a part of a team? You will stay informed and in tune with HCM capabilities, new product features, and functionality challenges that may arise across other work streams. You will learn to be a team player who seeks to understand the business and asks questions to other members of the client project team, sales, and client service.
  • Think Like a Client, Act Like an Owner. Not afraid to be the owner of your domain? You will learn to be confident in recommending and implementing the appropriate solutions to clients based on their unique needs and ADP's impressive HCM offerings. You will incorporate new processes, tools, and approaches when recommending an ADP solution.
  • Create and Innovate. Do you want to champion best practices and process improvement? You will adopt a lifelong learner mentality that enables your career to soar by participating in process improvement initiatives and finding new ways to improve the business. You will be the driver of innovation by partnering on new initiatives to enhance the client experience.

TO SUCCEED IN THIS ROLE: Requirements

  • Some experience working in a client service environmen
  • You communicate effectively, both verbal and written

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications

  • You maintain focus and work effectively with competing prioritie
  • You can work both independently to provide solutions to the client and as part of a team to accomplish implementation tasks
  • You are comfortable working in a performance-based and structured environment while demonstrating high ethical standards
  • You can recognize basic procedural issues as they arise and escalate to the appropriate leve
  • You demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
  • Proficient analytical and time management skills
  • Experience using Microsoft Office

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $21.97 - 43.89/hour

What are you waiting for? Apply today!

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

Client-provided location(s): Maitland, FL, USA
Job ID: ADP-257673
Employment Type: Full Time