Main Responsibilities

• Work closely with client for accurate and timely payroll, labor pension, national health insurance, labor / employment insurances and tax (national taxes and regional taxes) related calculation

及時準確處理並完成客戶薪資、養老保險、勞保、全民健保和個人所得稅等的相關計算；

• Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner.

緊密協調公司各部門資源，及時處理並完成業務流程

• Maintain client relationship to improve client's satisfaction

維護客戶關系/提高客戶滿意度

• Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, payroll, labor pension, national health insurance, labor / employment insurances, Individual Income tax policy, HR processes etc.

解答客戶勞工法、薪資、勞保、全面健保及個人所得稅等方面的相關咨詢，協助客戶辦理相關業務

• Maintain client services procedure manuals and business process documents

維護客戶服務操作手冊及業務流程文檔

• Participates in testing and validation of services and system upgrading

參與系統升級或新功能測試

Qualifications & Experience

• College degree or above

本科或以上學位

• Good service attitude, service industry is welcome.

優秀服務意識，服務行業優先

• Good in logic thinking, data processing and detailed oriented

良好的邏輯思維能力和數據處理能力，註重細節

• Strong experience in HR experience, payroll related working experience is plus.

具備人力資源管理經驗，有薪酬服務相關工作經驗者優先

• Excellent command of written & oral English

良好的英文書寫及口語能力

• Good team spirit, communication and interpersonal skill

具備團隊合作精神，有很好的溝通能力

• Good communication skill
• Qualifications & Experience
  
  
  • College degree or above
  
  本科或以上學位
  
  
  • Good service attitude, service industry is welcome.
  
  優秀服務意識，服務行業優先
  
  
  • Good in logic thinking, data processing and detailed oriented
  
  良好的邏輯思維能力和數據處理能力，註重細節
  
  
  • Strong experience in HR experience, payroll related working experience is plus.
  
  具備人力資源管理經驗，有薪酬服務相關工作經驗者優先
  
  
  • Excellent command of written & oral English
  
  良好的英文書寫及口語能力
  
  
  • Good team spirit, communication and interpersonal skill
  
  具備團隊合作精神，有很好的溝通能力
  
  
  • Good computer skills particularly in Excel, Word and PPT
  
  具備較好的計算機應用技能（Excel, Word和 PPT)

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.