Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Customer Value Operations Analyst is an entry-level, operations-focused role designed for individuals who are eager to contribute to the success of Adobe and our customers by enhancing internal processes and driving efficiencies in our Customer Value program. In this role, you will work closely with internal stakeholders to help define, pilot, and activate customer value programs that have a significant impact on business outcomes.

• Operational Excellence: Work with cross-functional operations leads to build and implement clear business processes that generate efficiency for field teams and support organizational KPIs
• Data Analysis & Insight Curation: Assist in tracking key metrics and providing insights that inform decision-making and drive action through a data-driven operating model
• Project Ownership: Execute pilots & projects under supervision of Customer Value product owners, ensuring alignment with portfolio offerings and business objectives
• Stakeholder Engagement: Work with internal stakeholders, including senior leaders, to review processes, drive inspection into the business, and ensure operational rigor.
• Content Management: Own the upkeep of all Customer Value materials, ensuring recency, accuracy and availability of resources to internal and external collaborators

• Education: Bachelor's degree required. Expected graduation date of December 2025 - June 2026 and ability to participate in a full time internship between May-September
• Critical Thinking: Demonstrates ability to intake complex ideas, synthesize them within the context of broad business objectives and make actionable recommendations
• Operations Focus: Strong interest in operations, process improvement, and driving efficiency.
• Analytical Skills: Ability to analyze data and identify trends that can lead to actionable insights. Intermediate or better knowledge of excel, PwrBi, or SQL preferred.
• Project Management: Basic project management skills with the ability to manage multiple priorities. Mastery of Microsoft products (Teams, Word Powerpoint, etc,)
• Communication: Strong communication skills, both written and verbal, with the ability to engage effectively with senior stakeholders.
• Growth Mindset: Comfortable working within an environment that requires significant collaboration, ideation and frequent feedback. Embraces change and optimization.