Customer Service Representative

Addison Group is assisting our Houston-area client with their search for a qualified Customer Service Representative.

Job Description:

• Responsible for developing relationships with customers to coordinate all aspects of service
• Maintains client files, contracts, and correspondence
• Handles incoming calls
• Prepares invoicing and billing information
• Enters and updates information in a customized company database
• Interfaces with multiple departments (employees and management) to ensure project completion deadlines are met

• Must have high proficiency in computer skills
• Applicants must have proven experience thriving in a team-oriented environment
• Candidates must be proficient in MS Office (Excel, PP); data entry skills
• Must have excellent verbal and written communication skills