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Addison Group

CSR

Chicago, IL

Are you looking for a growth opportunity within a reputable company with a positive work environment? Our client is looking for a Customer Service Representative to join their team. Please contact us today to discuss this opportunity!

$17/hr

Job Responsibilities

  • Customer Service Representative is responsible for developing relationships with customers to coordinate all aspects of service
  • Customer Service Representative is responsible for handling the entire business process from order receipt to product delivery for key customer accounts
  • Customer Service Representative is responsible for assessing complex situations and make recommendations for resolution
  • Customer Service Representative must maintain client files, contracts and correspondence
  • Customer Service Representative prepares invoicing and billing information
  • Customer Service Representative enters and updates information in a customized company database
  • Customer Service Representative is responsible for interfacing with multiple departments to assure that project completion deadlines are met

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Requirements

  • Customer Service Representative must have proven experience thriving in a team oriented environment
  • Customer Service Representative must possess a minimum of two years office work experience including customer facing experience
  • Customer Service Representative must have proficiency in Microsoft Office, specifically MS Excel
  • Customer Service Representative must have experience using a CRM, preferably SAP
  • Customer Service Representative must possess excellent verbal and written communication skills

Why choose Addison Administrative & HR?

  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Job ID: AddisonGroup-290021
Employment Type: Other