Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client, an Insurance company, is looking for a Business Analyst Manager to join their team. Please contact us today to discuss this opportunity! (Must be local to the Austin, TX area for consideration)

Business Analyst Manager

Location: Austin, TX

Job Responsibilities

• Manage, report, and communicate on the global performance of owned processes
• Define, design, implement, and own processes and procedures based on industry standard Information Technology Infrastructure Library (ITIL) V3, driving adoption
• Develop and maintain a roadmap that drives implementation throughout IS for ITSM delivery, metrics and governance
• Partner with other leaders across the organization and champion the day-to-day operation, continuous improvement and governance of the lifecycle of IT Service Management
• Develop and implement an overall IT Service Management training strategy and plan
• Evolve strategic processes and procedures to guide stakeholder thinking on the most cost-effective means of using assets to achieve business strategic goals
• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback
• Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each employee and the department to succeed

• 3+ years of experience managing Business Analysts in manager/lead role
• PMP and Scrum Master Certifications
• Oracle ERP experience

• Pay : We negotiate high salaries using US Bureau of Labor Statistics
• Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment : Many of Addison's IT job openings lead to potential permanent employment
• Connections : You connect directly with hiring managers from renowned organizations
• Options : You are presented multiple employment options near your home
• Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation