About Acquia
Acquia empowers the world's most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world's top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we're building for the future. We want you to be a part of it!
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The Technical Enablement Specialist (TES) empowers our partners to strategically use Acquia's technology and digital solutions to empower businesses, improve results, boost productivity, and solve problems. The TES ensures partners can harness the full potential of our products and solutions by educating on the entirety of our feature set and make sure they understand our platform and how it drives results. The TES ensures partners are able to access the tools, resources and training needed to become product experts to represent our portfolio of products to their customers.
The TES may be called upon at times to help partners in analyzing and evaluating customers' critical business issues to deliver strategically tailored product demonstrations and consult on overall sales and product strategies. The TES will be required to actively maintain, develop and expand their knowledge of Acquia products and stay current on basic open source developments, technical landscape of, advances in and the competitive landscape of the digital experience industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintain systems, software and data that enable engaging product demonstrations to varied audiences
- Maintain in-depth knowledge of Acquia core and ancillary products as applicable by role
- Develop tools and methodologies to assist in the updating and keeping current of all Acquia software solutions for partners.
- Collaborate with Solution Architects, Product, Development, Deployment and other teams to stay current on Acquia products and upcoming enhancements, releases and statuses to enable our partners
- Identify opportunities to educate on Acquia solutions
- Utilize sales skills and techniques to best position Acquia's products & capabilities in sales and competitive situations
- Develop and maintain close relationships with partners, peers and internal resources including: product management, product training, learning and enablement and marketing
- Respond efficiently to technical product information requests related to software environments, system requirements, integration capabilities, backend data structures, databases and reporting
- Participate in internal meetings, sales calls, industry conferences and trade shows as required
- Partner with and build relationships with Acquia customer accounts as needed.
- Assist in the preparation of responses for requests for proposals, pricing, and application information as needed.
JOB QUALIFICATIONS
Required Experience:
- Previous experience in Software Product Pre-sales/Development
- Previous experience in in working with Partners (OEM, Agencies etc)
- Knowledge of development principles, APIs, cloud technology and deployment.
- Basic programming languages and experience with open source technologies is a plus.
- Ability to communicate and demonstrate technology components to a broad audience
- Solid written and verbal communication abilities
- Experience with technical solutions and deep understanding of technology
- Good presentation skills
- Experience with CMS technologies, especially Drupal and/or open-source is a plus
Other Knowledge, Skills, Abilities or Certifications:
- Experience successfully leading training engagements
- Exhibits passion, resiliency and critical thinking
- Professional, organized, reliable, driven and results-oriented
- Motivated self-starter who is detail-oriented and able to work independently
- Excellent facilitation skills and ability to influence through interpersonal relationships
- Must be enthusiastic, independent, self-motivated, goal-oriented, highly interactive
Education:
- Education: Bachelor's degree in Computer Science, Web Design, or related field
- or 5+ years of work experience in a related field as a technical lead, technology educator, technical sales enablement or solution architect
Conclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.