About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.
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Role overview
The Senior HR Business Partner (People & Culture), is responsible for designing and executing a comprehensive people strategy for assigned business unit. This individual will have the ability to see the big picture people strategy needs, as well as anticipate and run more tactical organization and people needs to cultivate a truly amazing employee experience.
A day in the life...
- Serve as a trusted advisor and partner to our business and functional organizations
- Serve as a primary point of contact for teams within the assigned organization on all People & Culture related matters
- Support our efforts to align our people strategy to our business priorities and delivers solutions; Partner with leaders to establish plans and deliver solutions in order to achieve strategic business initiatives and deliver results. This includes developing a people strategy that is focused on organizational effectiveness, workforce planning, talent and overall business performance
- Ensure the delivery of innovative organizational development solutions and cutting edge HR services across talent management, career development, performance management, leadership development, culture and conflict resolution
- Provide day-to-day performance management guidance which includes coaching, counseling, and disciplinary actions; manage and resolve employee relations issues; conduct effective, thorough and objective investigations
- Support or lead special and cross functional projects as needed
- Collaborate with the Compensation Manager to provide compensation support including salary planning, approval of salary actions, promotions and job leveling/re-leveling
- Utilize a deep understanding of the talent within the assigned organization and actionable plans to develop and grow talent in line with our company needs
- Analyze trends and metrics in partnership with the broader People & Culture team to develop solutions, programs and policies; champion these solutions within assigned organization
- Partner with Senior & Executive Leadership to assess, create and implement innovative solutions for a variety of employee engagement initiatives
- Partner effectively with other cross-functional teams such as Diversity, L&D, Talent Management and Compensation on communications and best practices
- Act as a liaison between recruiting and business teams. Participate in interview processes for key hires
- Assist with the communication, change management, and roll-out of updated or new people programs and policies
- Work closely with legal and third-party vendor to support employees on immigration status as necessary
- Coach and mentor other HR team members
What we are looking for...
- Bachelor's degree in Human Resources, business, or related field required. Master's degree in Human Resources, Business Administration, Organizational Development/Behavior or related field is a plus
- 7-10+ years as an HR generalist/HRBP with exposure/experience across other fields w/in HR or related discipline
- Prior experience supporting front-line operational teams is required
- Prior people leadership experience is a plus
- Passionate about making a business impact and truly understands the strategic value HR has in delivering a business unit's key objectives
- Thrives in a highly dynamic, fast-growing environment, and capable of delivering quick results
- Ability to influence and partner with different levels of the organization to achieve results, including senior stakeholders
- Strong business and HR acumen, including strong problem-solving skills, critical thinking, and self-initiative
- Demonstrated ability to coach managers to use company best practices for maximum effectiveness
- Excellent written, verbal communication, interpersonal skills; high quality document and report preparation
- Excellent presentation skills
- Experience working in an entrepreneurial environment requiring strong multi-tasking abilities
- Ability to travel as needed
Benefits
- Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.
- HDHP medical plan with generous employer contributions towards an HSA
- 401(k) Retirement Plan with matching employer contributions
- Paid Time Off
- Generous Holiday Schedule + 5 floating holidays
- 18 weeks of paid parental leave
- Subsidized commuter benefits programs
- Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger
- 1 Volunteer days per year
- Employee Stock Purchase Plan (ESPP) w/ employee discount
Our people are the Heart of Accolade
Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive. We do this by living our core values:
Member Obsessed
For everything we do, we ask ourselves: Is this going to make our member's life measurably better?
Be Fearless
We think differently. We do what's never been done. We are reinventing healthcare every step of the way.
Stronger Together
We honor the differences among one another and know that our unique perspectives drive us forward.
Genuine Care
We care deeply about the human beings we work with and serve. We have each other's back.
Embrace Reality
We bring the data, tell the truth, and trust each other.
Relentless Execution
We operate with a bias for action. Take initiative, move fast & have fun.
Want to learn more about who we are and what we value? Check out our Culture Book here!
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.