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Creative Marketing Manager

AT Accolade
Accolade

Creative Marketing Manager

Vancouver, Canada

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

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The salary for this position will be set based on the level of experience, skills, and qualifications the candidate brings to the role, in line with our commitment to equity and market competitiveness. The median salary for this role is $100,000 annually CAD.

Role Overview:

The Creative Marketing Manager will be responsible for leading the creative direction for our paid advertising campaigns and optimizing our marketing site to drive growth. Reporting to the Head of Consumer Growth, this role involves managing creative assets such as photography, video, and brand design, while focusing on growth experiments to enhance conversion rates.

A Day in the Life:

  • Creative Direction: Oversee and direct the creative aspects of paid advertising campaigns, ensuring alignment with our brand and marketing objectives.


  • Site Management: Create and maintain key pages on our marketing site, including resource pages and campaign landing pages. Assist in executing A/B tests on the marketing site to optimize conversions.


  • Asset Production: Create and produce marketing creative assets including images, videos, and other materials required for campaigns. Identify gaps in creative assets and produce necessary content as needed.


  • Design & UX: Ensure a high standard of design and user experience across all marketing materials, landing pages and onboarding flow.

Qualifications:

  • Bachelor's degree or higher


  • 5+ years in creative marketing, with a strong portfolio of relevant work across diverse media


  • Proficiency in design tools such as Adobe Creative Suite and Canva


  • Familiarity with Hubspot, Contentful or similar CMS platforms


  • Strong sense of design and UX principles


  • Ability to work under tight deadlines and manage multiple projects simultaneously


  • Excellent communication and organizational skills

Our people are the Heart of Accolade

Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive. We do this by living our core values:

Member Obsessed

For everything we do, we ask ourselves: Is this going to make our member's life measurably better?

Be Fearless

We think differently. We do what's never been done. We are reinventing healthcare every step of the way.

Stronger Together

We honor the differences among one another and know that our unique perspectives drive us forward.

Genuine Care

We care deeply about the human beings we work with and serve. We have each other's back.

Embrace Reality

We bring the data, tell the truth, and trust each other.

Relentless Execution

We operate with a bias for action. Take initiative, move fast & have fun.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.

Prague

Client-provided location(s): Vancouver, BC, Canada
Job ID: accolade-REQ202410-083
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • HSA With Employer Contribution
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Accolade.