At Fjord, Program Management guides our projects and defines our processes. Program Managers at Fjord are strategic problem-solvers who preserve design at the center of the work while achieving our client's goals.

As a Program Management Associate Manager, you will support the leadership of Program Management as a discipline and play a role in ensuring projects are managed successfully from pitch to completion. This is your opportunity to shape the craft with a team that leads and drives innovation projects for global clients.

Unleash the Fjordian inside because you are...

• Naturally engaging people at a deep level whether observing or interviewing customers, working with fellow team members, clients and channeling the inner creative
• A visual and verbal storyteller, delivering insights about people and behavior in a way that generates empathy, emotion, and engagement from the client and design team
• Comfortable with ambiguity in a fluid organization
• Ready to collaborate on products and services that change the way our clients do business creating service at scale
• Passionate about creating experiences that fuse physical and digital through research, analytics, design and delivery

Role Description

A professional in this position, at this level within Accenture has the following responsibilities:

• Guide projects from pitch to completion by facilitating team productivity, managing client expectations, and providing a layer of communication between teams and stakeholders.
• Collaborate between business functions and accounts to ensure minimal risk, maximum profitability, and efficiency of project deliveries.
• Work with the program leadership team to support the creation of documents and tools that define Program Management as a discipline and a practice within the studio.
• Manage Program Management activities at the account and project level.

• Own all program/project management responsibilities on mid to large projects, with ability to handle Strategy and Delivery program of work.
• Assume responsibility for Program Management activities and relationships for individual projects.
• Contribute in leading activities within Program Management communities. Play an active part in Program Management communities and the activities within.

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Qualifications

Basic Qualifications

These are the minimum requirements for an aspirant to be considered for the position applying to:

• 5+ years working and conceptual experience partnering with design teams and leadership.
• 3+ years' experience with Digital Design cross capability projects and or products and services.
• 3+ years' experience in end-to-end design solutions including meeting project milestones and deliveries.
• 3+ years knowledge and working experience with cross functional teams including requirements gathering and participating in the analysis of user research to solve for complex design decision.
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Preferred Qualifications

• Experience leading a team in successful delivery of design and development projects in an Agile, Scrum, and Waterfall environment.
• Knowledge of and curiosity about technology and its impact on design solutions.
• Solid understanding of product design, software or digital development, and brand strategy.
• Experience managing complex, multi-discipline projects.
• Strong leadership and interpersonal skills with the ability to work effectively with and manage a wide variety of professional staff.
• Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
• Knowledge of and experience with applying user-centered design processes.
• Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design.
• Ability to create experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.
• Familiarity with rapid prototyping methods, ranging from paper sketching to digital prototypes.

As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $75,600 - $122,799 and information on benefits offered is here.

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