Content Review New Associates are expected to provide quality assurance and improve machine classifiers to ensure safety of the platform for all audience and cross-functional teams. Daily responsibilities include reviewing select content against the policies and training. Service requirements for each reviewer is to review and analyze a target number of content per day with a classification system based on a set of policy guidelines which will be provided.

Day-to-day responsibilities may include, but are not limited to:

• Become an expert on content review
• Demonstrate critical thinking and attention to detail to review content against existing policies
• Consistently meet team s daily targets
• Be a helpful mentor for new hires
• Support urgent requests and projects while collaborating with cross functional teams
• Conduct market research to prepare for new product launches

Requirements

• Must be comfortable reviewing sensitive content including graphic pornography, violence, drug use, child abuse, etc.
• Majority of your time will be spent on general content music, sports, beauty, fashion, kids, etc. but you will come across some sensitive content on a weekly basis
• Thorough understanding of online videos and the internet
• Ability to learn quickly and provide sound judgment to classify content based on a set of policies, you will need to navigate through ambiguity
• Strong written and oral communication skills

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Qualifications

Basic Qualifications

• High School Diploma or equivalent
• Minimum 6 months of experience in a professional or military setting
• Minimum 6 months of experience with software for office productivity
• Ability to work holidays and weekends, including rotating shifts
• Fluent in Japanese required

Preferred Skills / Experience :

• Minimum 1 year of experience in a professional or military setting
• Active Social Media presence
• Strong problem-solving and troubleshooting skills
• Experience with confidential information collection and management Professional Skills
• Excellent communication (verbal and written), facilitation, and interpersonal skills
• Passion for ensuring a world class user support experience
• Quick learner and adaptable to learn new processes, concepts, and skills
• Excellent organizational and time management skills
• Strong attention to detail, results-oriented, self-directed, and inquisitive
• Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities
• Ability to remain neutral and review work as defined by policies and procedures and keeping personal bias aside.

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