Client Service Manager Home Care

Overview:

Find Your Passion and Purpose as a Client Service Manager with AccentCare in Amarillo, Texas!

Reimagine Your Career in Corporate Healthcare

As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care.

#AC-PCS

Rate: $40k /yr

Local Travel - up to 25%

Offer Based on Years of Experience 

Client Service Manager Responsibilities:

• Responsible for providing overall strategic and operational leadership for a segment of the branch team. Responsible for business development initiatives and managing all functions necessary to ensure operational, service, and business goals are aligned with company and division business objectives.
• Manages the overall operations of a segment of the branch team. Responsible for the overall quality and depth of the segment Caregiving pool; meeting Care Partner, Client and Referral Source Satisfaction goals, adherence to Company Policy and Procedure and Compliance guidelines.
• Successfully implements business initiatives
• Oversees the day to day activities of the assigned Team staff, including recruiting, hiring, assessment activity, staffing / scheduling, risk management requirements, timekeeping requirements, and all compliance and human resource needs
• Ensures on-call oversight and support for clients and field staff needs
• Ensures all cross referral opportunities within the branch are identified and sourced appropriately

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

Be the Best Client Service Manager You Can Be.

If you meet these qualifications, we want to meet you!

• High School Diploma or GED required
• Must have completed at least two years (60 credit hours) of college-level education.
• Or two (2) year’s management or supervisory experience in healthcare

  • Can substitute one (1) year of leadership experience in healthcare with one (1) year of full-time study at an accredited college or university.

• One or more years of Business Development experience preferred
• Home Care or Staffing Experience preferred
• Valid Driver’s License 

Come As You Are

At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.

AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.