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Business Solutions Partner

AT AAA Club Alliance
AAA Club Alliance

Business Solutions Partner

Wilmington, DE

AAA Club Alliance is hiring for a Business Solutions Partner to join our team! The Business Solutions Partner(BSP) serves as a strategic partner in IT for internal business lines. The BSP fully understands the business strategy and partners with the business lines to align and integrate information technology with the strategic and operational goals of the Organization. The ideal candidate will have experience acting as a partner and liaison between business units and IT.

This position will work on a hybrid schedule (onsite & remote) and will be based in Wilmington, DE.

To the qualified candidate, we offer:

  • A competitive salary, dependent on experience
  • Eligibility for Annual Bonus Plan

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  • Comprehensive benefit package including, but not limited to: 3+ weeks of Paid Time Off during the first year, 401(k) plan with a company match of up to 7%, Health & Life Insurance, Tuition Reimbursement, and a complimentary AAA Membership.
  • Excellent working environment with stability and growth opportunities
The primary duties are:

• Understand business strategy, assess business needs, identify emerging information technologies and distill them into appropriate business solutions that are consistent with ACA's strategy and business objectives.

• Act as liaison with business leaders to identify and document IT plans and programs that align with their strategic objectives, communicate IT capabilities back to the business, and communicate status of relevant IT plans and programs to the business. Work with business leaders and the Finance team to complete cost/benefit analysis for IT investments.

• Assist the business units and support functions in the preparation of enterprise impact assessments, project proposals and annual operating plans (IT portion of budgets) including the definition, estimation, evaluation and justification of information technology related investments.

• Assures that the business requirements and priorities are considered in the development /specification of ACA's information systems and products.

• Assist business units in the development of business strategies that incorporate the appropriate level of technology.

• Assist business units in the identification and documentation of process improvements, including conceptual design and requirements definition of information system alternatives.

• Assist business units in the identification of benefits and costs for project justification and budgeting.

• Act as liaison with third-party solution providers (e.g., Workday, Salesforce.com, AAA Insurance Group) to identify solution alternatives.

• Leads efforts in business requirements documentation, and or producing the documentation.

• Leads meetings to gather requirements, define scope, gain insights in an effort to aling business and IT.

Minimum Qualifications:

• Ability to interact and build effective working relationships at all levels of the organization at a level normally acquired through completion of a Bachelor's degree or equivalent in Business or IT related field plus 7 years of experience in business analysis.

• Certification in the area of business analysis or information systems preferred.

• Ability to build and manage external and internal relationships with all parties involved within a project, and manage expectations at all levels.

Strategic Business Analyst; Business Strategy Analyst; Business Process Analyst; Business Solutions Partner; Business Relationship Partner; IT Strategic Partner; IT Strategy Analyst; Information Technology

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:
Information Technology

Client-provided location(s): Wilmington, DE, USA
Job ID: AAAMidAtlantic-22203
Employment Type: Other