After my first truly horrible interaction with my boss’ boss, I sat, stunned, in front of my laptop. In what I had thought was going to be an uneventful one-on-one meeting, she opened with, “You don’t seem happy here, and we don’t want people here who are unhappy. I would be more than happy to find you another job somewhere else.”
I needed this job, and I wasn’t unhappy—though I also wasn’t shy about suggesting ways to improve workflows and highlighting recurring points of friction. My feelings were hurt, but I gave her the benefit of the doubt. Her intentions were good, I thought. She just worded her concern poorly.
A couple of months later, we had another Zoom call. It went about as well as the first. “I’ve been doing this for a long time and I’ve never been questioned,” she said. “I suggest you watch your tone.” That’s when I realized this was turning into a pattern. I was dealing with a toxic boss.
Do you feel like you're on the same boat? In this article, you'll learn the signs of a toxic boss and how to deal with them until you find another job.
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What is a toxic boss?
A toxic boss is a manager who demoralizes and damages the people underneath them. Their repeated, disruptive behavior drives employees to become disengaged, diminishes their sense of belonging, and takes away their autonomy and sense of purpose—all of which are vital for thriving at work.
“Toxic bosses pull all the levers that lead to burnout,” says Peter Ronayne, senior faculty member at the Center for Creative Leadership and coauthor of The Toxic Boss Survival Guide.
Gallup’s 2022 State of the Global Workplace report found that only 33% of employees in the U.S. and Canada feel engaged in their work, a feeling that good bosses foster. Many employees reported experiencing negative emotions during the workday, including worry (41%), stress (50%), sadness (22%), and anger (18%)—a recipe for burnout.
The report identified five sources that lead to burnout: unfair treatment at work, an unmanageable workload, unclear communication from managers, lack of manager support, and unreasonable time pressure. “Those five causes have one thing in common: your boss,” the report summarizes. “Get a bad one and you are almost guaranteed to hate your job.”
8 signs of a toxic boss
There are good bosses and there are not-so-good bosses. But while some managers can be disorganized, distant, or even a little annoying, that doesn’t mean they’re toxic. So what makes a truly harmful boss? Here are eight common signs:
1. They don’t listen
When dealing with a toxic boss, your feedback, suggestions, and concerns go unacknowledged. A manager’s constant dismissal harms not only their team, but the entire company, says Tiziana Casciaro, Professor of Organizational Behavior and HR Management at the University of Toronto.
“No organization can thrive without people learning from each other—otherwise, we all do the same things we’ve always done,” Casciaro says. “There is no growth when you have a boss who makes it almost impossible to communicate upward and to convey mistakes.”
When you can’t communicate upward, you lose out on valuable opportunities to learn and contribute ideas and might feel like your work or ideas don’t matter.
2. They micromanage
At my job, we had to fill out a spreadsheet every day detailing what we spent our time working on. If we had a day that was a little less productive than others, we’d get a ping on Slack: “Why did you only edit two articles this day?”
Ronayne says micromanagement can be an annoying quality of any boss, but it’s also a common hallmark of toxicity. Micromanaging becomes toxic when the boss needs to have a say in everything going on—even when you’ve proven your ability and accountability—and when they’re quick to take credit for work done by others. “It really is a question of control and a lack of trust,” he says.
3. They don’t foster growth
When working under a toxic boss, you might find your job to be one-note and monotonous. As time stretches on, you don’t get any new responsibilities or tasks, your work isn’t recognized, and you might feel stifled and stuck. As my former toxic manager told me when I asked for more duties: “The role is the role and it’s not going to change.”
“A toxic boss demotivates,” Casciaro says. “They allow very little leeway in how a subordinate conducts the work that is assigned to them, listen very little and do not make the most of the capabilities of a subordinate.”
4. They act differently around their own managers
While calling someone “two-faced” might feel a bit high-school, Ronayne says it’s an accurate descriptor and common behavior of toxic bosses. They tend to act differently based on who’s observing them.
This can be especially problematic because colleagues at your boss’ level or above might not see how they’re treating their subordinates or get an unbiased view of what’s happening day-to-day. For the subordinates, having a boss who’s chummy with higher-ups can feel isolating and make it more intimidating to raise concerns about their toxic behavior.
5. They make you feel insecure
According to the U.S. Surgeon General’s 2022 Workplace Mental Health and Well-Being report, “creating the conditions for physical and psychological safety is a critical foundation for ensuring workplace mental health and well-being.” Toxic bosses diminish your sense of belonging and connection to the organization, Ronayne says. Simply put, not feeling safe to speak up and constantly worrying about job security is incredibly mentally taxing.
“The uncertainty and the rumination that a toxic boss brings is hugely draining to any individual on the receiving end,” he says. By undermining their employees’ sense of security, “they burn out people on their teams and in organizations very, very quickly.”
6. They have unreasonable expectations
Once, when my team was feeling burnt out from the high-volume output we were expected to hit every day, we raised our concerns in a team meeting. Our manager’s response? “A lot of other companies have an even higher output than us.”
Toxic bosses are often inflexible about their expectations and demand an extreme workload, fast turn-arounds, and weekend Slack responses. These demands increase employee anxiety and fear, according to the surgeon general’s report, and can undermine work-life harmony, which the report names as a key component for employee well-being.
7. They play favor and badmouth coworkers
Playing favorites and bad mouthing people of the team are common toxic boss traits. This can be discouraging because their decisions won't be based on performance, but who they like more or have a closer relationship with. Plus, talking about coworkers behind their back can create conflict within the team, spark rivalry and competition, resulting in a toxic working environment.
8. They give negative feedback in public
Typically, good bosses give negative feedback privately. On the other hand, some toxic bosses will do it publicly, in front of your team and coworkers. This can be demoralizing and humiliating—especially if they say something demeaning or are rude, instead of giving constructive feedback or offering support.
How to deal with a toxic boss
Once you’ve realized your boss is toxic, what can you do about it? There are a few approaches you can take to make the situation manageable until finding another job. Here are some tips on how to deal with toxic boss:
Give them feedback
Some managers might not be aware of just how toxic their actions are, Casciaro says. So your first approach should be trying to talk it out with them. This can also be helpful in determining if your boss is truly toxic—disruptive, rude, and self-centered—or if their management style is simply misaligning with what you’re used to.
In a lot of cases, toxic behavior is rooted in narcissism, Ronayne says, and the feedback you give your manager might go unacknowledged. “If they’re really toxic, they don’t care,” he says. “That’s a key component of the toxicity.” If their reaction to polite and professional feedback is cruel or uncaring, you’ll at least have a better sense of what you’re dealing with.
Try understanding (not excusing) their behavior
Toxic behavior often comes from a place of insecurity, Casciaro says. She recommends taking a step back and trying to see why they need to exercise so much control over others. The approach? “Try to understand the rules of that behavior,” she says. “Maybe you can offer something that gives a little bit of a boost to the boss and they become a little less needy of squashing everybody else around.”
Make other connections
It’s easy to feel stuck in a bad manager-subordinate relationship, but you don’t have to surrender to the situation. Instead, make other professional connections with potential mentors, both within and outside of your organization. Fostering these alternative relationships can open up new career opportunities and confidants to help you get out of your predicament.
“Look around the organization, expand your point of view, expand your network, find yourself a pathway to another group with another boss,” Casciaro says. “Many organizations are big enough to give you alternatives that allow you to pursue another option so you don’t have to be stuck in a position that is just too hard for you, individually, to fix.”
Cultivate self-care
Ronayne equates day-to-day dealings with a toxic manager with being lost in the woods. “What’s really interesting, when you look at all these cases of who survives being lost in the wilderness, it’s not the strongest person,” he says. “It’s not the most well-trained person; it’s the mental attitude that’s involved.”
It’s not about accepting the toxicity or papering over the harm it’s causing. “You’re dealing with a toxic situation—but where can you find humor in your day? Where can you see beauty in your day? When can you express gratitude for small things that are happening even against the backdrop of a toxic boss?” he says.
Maybe you can find a moment of camaraderie with coworkers or celebrate a little win. “That attitude and those tactics are key to survival—in the wilderness or in a toxic workplace,” Ronayne says.
Ask for help
When you’re working for a toxic person, you only have so much power. Before it gets to be too much to handle, turn to someone else for advice on how to navigate the situation or how to get out.
Exactly who can be tricky to navigate, Ronayne says. It can be a trusted mentor, someone in human resources, or your skip-level manager (i.e. your boss’ boss). Sometimes—like if your toxic boss is part of a larger toxic management team or reflects a deeper toxic culture—it really should be someone outside of your workplace.
Document specific instances of your boss’ abusive behavior, and be strategic in whom you raise your concerns to, especially if there’s risk of your toxic boss retaliating if they find out you’re discussing them. In general, Ronayne recommends taking your worries, and your documentation, to HR.
Join forces with others
Chances are your boss isn’t exhibiting their problematic behavior just to you. Speak with trusted colleagues about their experiences with the boss, and then raise your concerns to someone you trust as a group.
But not on the company Slack—an honest, face-to-face conversation is best. When multiple people come together, “It becomes clear that this is a situation,” Casciaro says. “It’s not just one disgruntled employee.”
Get TF out
If you’ve exhausted all other options and you can afford to get out, then get out. Of course, quitting immediately without another job lined up isn’t a feasible option for everyone. It took me more than six months after that series of Zoom interactions to find a new role and put in my notice. Between work hours, get to work on your exit strategy. Start searching for a new job and expanding your network.
Finally, remember that you don’t necessarily have to leave the company to escape a toxic boss. Ronayne recommends looking within your organization for other, healthier opportunities. But if you do leave, be direct about why during your exit interview.
This gives the company data and documentation they can act on in the future. Just do it like the professional you are. There’s no need to one-up your soon-to-be-former boss and showcase toxic behaviors yourself on your way out. If you need any more help, read more on The Muse’s “toxic aware” landing page.
FAQs
What is the red flag of a toxic boss?
There isn't one specific red flag. Toxic bosses often have a behavior pattern that can include micromanagement, making employees feel insecure, having unrealistic expectations, and not listening to feedback.
Is my boss toxic or am I overreacting?
If you're constantly being undermined, overwhelmed, and feeling like your boss doesn't listen and makes their employees feel insecure, you might be dealing with a toxic boss. However, it's important to have a conversation with a trusted third party (e.g. a therapist, a career coach, or coworkers you're close to) that could give you an unbiased opinion (and maybe guidance as well.)
How do you respond to a toxic boss?
Some measures you can take to handle a toxic boss include giving them feedback, if they're open to it, and trying to adjust your expectations about your professional relationship together. If that doesn't work, you can try fostering other relationships in the company to maybe move to a different department or voice your concerns to HR.
Amanda Cardoso contributed to the latest version of this article.