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Advice / Job Search / Finding a Job

Looking for a Customer Service Role? These 13 Companies Are Hiring Now

A Chewy employee sitting at a table with her laptop out and her dog resting by her feet.
An inside look at the Chewy office, as seen on The Muse.

Customer service is often a key pillar of a company’s success—which means businesses are always looking for talented candidates who can improve the way they communicate with their clientele. Case in point: the 13 companies below, which all have customer service openings you can apply for today.

On this list you’ll find recognizable names such as banking giant Wells Fargo, which is hiring all over the U.S. and abroad. You’ll also see international businesses like Hitachi Energy, a tech company focused on making the world’s energy system more sustainable, flexible, and secure.

The best part about The Muse is that each company has a detailed profile you can check out before you apply. There you’ll have the opportunity to learn more about their culture and hear directly from employees. Take Yvan Garcia, a customer service director at Chewy, who says, “I am surrounded by a melting pot of talent, diversity, and experience and I’m inspired on a regular basis.”

Keep reading and you may just find the perfect customer service role.

1.
Chewy

Chewy company profile
Chewy  culture
Working at Chewy

At Chewy, our mission is to become the most trusted and convenient destination for pet parents and partners everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction.

Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers, and, of course, passionate pet people. We’re creating a place where you’ll be empowered to build, grow, and unleash your fullest potential—just the way pets would want it.

2.
Wells Fargo

Wells Fargo company profile
Wells Fargo  culture
Working at Wells Fargo

Are you looking for more? Find it here.

At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Whatever living a well life looks like to you, you can find it here.

Learn more about the well life.

3.
Chick-fil-A, Inc.

Chick-fil-A, Inc. company profile
Chick-fil-A, Inc.  culture
Working at Chick-fil-A, Inc.

The Chick-fil-A brand is known for its, particularly delicious, original chicken sandwich. Since its founding in 1967, the Company has led with its guiding principle of serving others. Today, Chick-fil-A, Inc. is focused on continuing to innovate using the latest technology to better serve and nourish the local communities in which the more than 3,000+ franchised restaurants are located.

This profile spotlights the Chick-fil-A headquarters (known as the Support Center). The Company believes that work should be full of life and that Corporate employees should be able to bring all of who they are to the task at hand. Chick-fil-A cares for its people and gives them the tools to take on meaningful work for the greater good.

4.
Vanguard

Vanguard company profile
Vanguard  culture
Working at Vanguard

Vanguard is changing the way the world invests. Because when you invest with courage, clarity, and care, you have the chance to get so much more in return. Vanguard invests with purpose–and that’s how they’ve become a global market leader. They grow by doing the right thing for the people they serve. They want to make success accessible to everyone. This is your opportunity, and Vanguard wants to help you make it count.

5.
CVS Health

CVS Health company profile
CVS Health  culture
Working at CVS Health

It's a new day in health care. At CVS Health, we bring our heart to every moment of your health. Inspired by our purpose and empowered by our bold strategy, we work to redefine the consumer experience and reimagine our community impact. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all. We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment health™.

6.
Hitachi Energy

Hitachi Energy company profile
Hitachi Energy  culture
Working at Hitachi Energy

At Hitachi Energy, we are shaping tomorrow today. Our work is massive, and we recognize that we need talented people from different backgrounds to achieve our purpose of advancing a sustainable energy future for all. We encourage our employees to challenge the status quo with their unique points of view and highlight how they can create real impacts in helping us solve the challenges of today and the demands of tomorrow.

We’ll support, encourage and guide you to reach your career goals through our commitment to lifelong learning. Come as you are and prepare to get better as you learn from others. Bring your passion, your drive, and plug into a team that will energize your career while advancing a sustainable energy future for all.

7.
The Commonwealth of Massachusetts

The Commonwealth of Massachusetts company profile
The Commonwealth of Massachusetts  culture

Massachusetts, fondly referred to as the “Cradle of Liberty” & "the Hub of Technology" and known for award-winning Healthcare and Education, boasts creative and innovative talent. This spirit is embodied in our employees across the Commonwealth. We are bold thinkers and trendsetters! We take a holistic approach to our work, not just thinking about the task at hand today, but thinking about how our decisions affect the whole in the future.

Are you mission-driven? Want to contribute to purposeful work? Are you interested in making an impact in Massachusetts? Join us at the Commonwealth - it's a great place to work and grow your public service career. Over 42,000 diverse employees are challenged to think creatively to solve problems, collaborate to scale great ideas, and challenge the status quo. Explore the opportunities that the Commonwealth offers and make your mark, today!

8.
Charles Schwab

Charles Schwab company profile
Charles Schwab  culture
Working at Charles Schwab

Charles Schwab was founded on the idea that everyone should have the opportunity to own their future – and that principle still guides our firm today. As an industry innovator recognized for excellence in service, our clients trust us to provide the guidance needed to help them reach their unique financial goals. Working at Schwab means joining a team where everyone is empowered to build a diverse, rewarding career. We succeed together through our inclusive, collaborative culture that’s focused on one common goal: to make a difference in the lives of the people we serve.

Here at The Muse, we partner with a lot of great companies to bring you insider looks at their offices and awesome job listings. These employers pay us to be featured on the site, but these Muse-worthy brands made this list not just because they want to be included, but because their culture, policies, and employee feedback showed us that they deserve to be.

Think your company should be on a list like this? Learn more and get in touch!