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Advice / Succeeding at Work / Management

How AI Tools Affect Hiring Biases—and How to Work Around It

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AI hiring is helping companies sift through thousands of applications and identify the most qualified candidates. While this technology promises efficiency and objectivity, it comes with a warning flaw. Research increasingly shows that AI hiring tools can carry—and even amplify—biases related to gender, race, age, and more.

If you’re a job seeker, especially from an underrepresented group, understanding these biases is critical to navigating AI-driven hiring systems successfully. In this article, we’ll explain the issues surrounding AI bias, how it manifests in the hiring process, and practical tips to help you adapt.

Here's what research tells us about bias in AI

AI bias occurs when artificial intelligence systems produce unfair or unequal outcomes due to the data or algorithms they’re trained on. These biases reflect societal prejudices embedded in the training data. In hiring, this can lead to AI hiring discrimination, where certain candidates are systematically overlooked based on race, gender, age, or other factors.

Research backs this up. A 2024 study published in Nature found that AI hiring software inadvertently reinforces racial bias by favoring candidates whose resumes resemble those of historically overrepresented groups in a company. Similarly, research by UNESCO highlights how gender bias in AI hiring tools can penalize women by reproducing regressive stereotypes.

Here's a rundown of some common examples of the issues of biases in AI that affect individual job seekers and perpetuate inequality in workplaces:

  • Gender bias: AI-driven hiring tools have shown regressive gender stereotypes, such as favoring male candidates for technical roles. UNESCO’s findings revealed alarming patterns in generative AI models perpetuating these biases.
  • Racial bias: Systems trained on biased datasets may penalize candidates who have names or experiences associated with underrepresented racial groups.
  • Age bias: Studies show that AI can disproportionately disqualify older candidates, often due to assumptions embedded in training data that associate younger candidates with innovation.
  • Appearance bias: Tools analyzing video interviews may favor candidates who align with conventional beauty standards, raising concerns that certain AI systems unfairly advantage those who fit traditional attractiveness norms.

How to outwit AI in the hiring process

In a world where AI tools play a growing role in hiring, human connection has never been more important. Optimizing your application for AI systems matters, but it’s often the personal touch that makes you stand out. Here’s how to strike the right balance.

1. Build genuine connections

Networking is your secret weapon against faceless AI. Reach out to recruiters and hiring managers directly on platforms like LinkedIn. A thoughtful cold message introducing yourself and expressing interest in a role can bypass the AI filter entirely. Attend industry events, virtual or in-person, to connect with professionals who can vouch for you or recommend you for positions.

2. Personalize your applications

Tailoring your resume for AI is crucial, but also take the time to personalize your cover letter. Address the hiring manager by name if possible, and show genuine interest in the company and role. Many hiring processes still involve human review at some stage, and a compelling personal touch can leave a lasting impression.

3. Network with a purpose

Focus your networking efforts on building relationships in companies or industries you’re targeting. Join relevant LinkedIn groups, participate in online discussions, and leverage your existing connections to secure referrals. Recruiters are far more likely to prioritize a recommendation from someone within their network over an AI ranking.

4. Engage beyond the job board

Don’t rely solely on job boards where AI hiring tools dominate the initial screening. Reach out to employees at companies you admire, ask for informational interviews, and express interest in their work. These interactions can lead to opportunities that aren’t even posted yet.

5. Pass the robot, then impress the human

AI might control the first layer of the process, but humans ultimately make the hiring decision. Once you’ve secured an interview, focus on the human connection:

  • Show enthusiasm and curiosity about the role.

  • Share stories that highlight your skills and values.

  • Build rapport with your interviewer to leave a memorable impression.

Push past AI bias and discrimination

For job seekers, particularly those from underrepresented groups, understanding the nuances of AI hiring bias is essential to competing effectively in this new landscape. By optimizing your application materials, preparing for AI assessments, and advocating for fair hiring practices, you can adapt to AI-driven systems while pushing for a more inclusive future in the workplace.

Find a company that values diversity. Browse these amazing open jobs on The Muse—one of them could be your perfect next career move »