
Welcome To The Shop
The Chicago User Experience Lab is known to employees as "The Shop." Staff members are always sharing ideas—whether that means taking internal courses, attending technology conferences, or networking with external Design, Developer, Data Science, and Communications Teams. Capital One’s Design Initiative Academy also offers skills training—from tools to typography—and all new hires receive Corporate and Design Team onboarding.
Cool Culture
Capital One is located in the culture-rich city of Chicago, making it an amazing place to live and work. Employees engage in fun—Chicago style—including after work happy hours, wonderful restaurants, water taxi rides to Chinatown, boating around Lake Michigan, and company lip sync battles that keep staff creative and connected.
"We are entrepreneurial. We love to find people who are problem solvers, who can handle ambiguity, and who are willing to try something proactive without explicit permission to do something different."
- Ryan, Head of Design


"Be yourself. We put value in all different types of people and backgrounds. Don't be afraid to be a little different or true to what makes you special."
- Natalia, Team Lead
Office Location
Capital One
77 West Wacker
Chicago, IL 60601