Summary

This position serves as an Information Technology Cybersecurity Specialist reporting to the Supervisory Information Technology Specialist in the Network Provisioning and Activations Division, Network Technologies Office, Deputy CIO for Enterprise Infrastructure, and Bureau of Diplomatic Technology (DT/EI/NT/NPA) in the U.S. Department of State (DOS).

Duties

• Implements and applies procedures and policies designed to block reception and transmission of unauthorized data.
• Reviews rejected data packets, patterns and denied access messages in detecting and determining potentially serious hazards to the networks.
• Researches, analyzes, and resolves unusually complex firewall problems, and provides root cause analysis and in depth technical support to operations and organization associated with the enterprise LAN/WAN network systems.
• Provides training, guidance and assistance to Operations Group Security Administrators as needed to effectively accomplish, Division, Office and Directorate mission objectives.
• Collaborates with IT management in the planning and execution of firewall technology applications and initiatives.

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/

1. Attention to Detail - This skill is generally demonstrated by assignments where the applicant provided leadership in the analysis of office processes to identify opportunities for improvement and efficiencies, initiated the review and improvement of work methods or organizational features, and ensured that all assigned projects and personnel were managed according to established project management principles.
2. Customer Service - This skill is generally demonstrated by providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues, collaborating with stakeholders to identify needed support and outlining the parameters and characteristics of the equipment to be used.
3. Oral Communication - Ability to communicate complex technical requirements to non-technical personnel and prepare and present briefings to senior management officials on complex/controversial issues, e.g. identifying and reporting on duplicative and/or unneeded steps and offering suggestions for improvements .
4. Problem Solving - Ability to make decisions or recommendations that significantly influence important agency IT policies or programs and apply new developments to previously unsolvable problems; conceptualizes, manages and coordinates major enterprise-wide IT projects.

• Experience with cybersecurity and information systems technological developments, to help resolve systems and security problems in these critical areas.
• Experience providing advice and guidance to senior management officials concerning information assurance, cyber risk data management and strategic planning and oversight functions and services.

• For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
• If eligible, telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
  
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  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

1. Qualified - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
2. Well Qualified - In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some but not all of the required competencies (knowledge, skills, and abilities) for the position.
3. Highly Qualified - In addition to meeting minimum qualifications, applicants must fully demonstrate proficiency in all of the required competencies (knowledge, skills and abilities) for the position.

• Knowledge of IT standards, processes, advanced information systems and concepts and information architecture design, practices and principles, required to manage and administer relevant technology.
• Knowledge of IT and information management (IM) principles, practices and procedures, and of technical advances in hardware, software and security methods.
• Knowledge of communications concepts and systems as related to local area networks, wide area networks.
• Skill in the administration of security systems for email and Internet access that enhance perimeter security.
• Skills dealing directly and extensively with managers, coworkers, and end users to resolve perimeter firewall security conflicts.
• Ability to detect and prevent unauthorized use and access to classified and unclassified data.