Company Overview:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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UKG is seeking energetic, customer-focused individuals to implement our UKG Pro WFM (formerly Dimensions) product. As a Solution Consultant for our UKG Pro WFM product, you will have a wide range of responsibilities focused on providing functional solutions to meet the needs of our clients. Qualified candidates possess strong analytical and documentation skills and play a key role in implementing solutions and delivering results. Solution Consultants coordinate and perform the full lifecycle of a client's implementation while interacting closely with the client to meet specific needs throughout the process.
Duties and Responsibilities:
- Provide consultative product and subject matter expertise to client
- Coordinates and performs a life cycle of assigned projects in compliance with UKG's methodology such as Kickoff, Business Analysis, Functional Specification, System Configuration, Design, Testing, and Change Management
- Work directly with the customer's project team to understand their business needs and translate those requirements into a scope of work and configured system
- Learn the capabilities of UKG Pro WFM software to properly and creatively utilize features to meet the client's needs
- Research, document, configure and test all functional elements involving rules and policies
- Provide accurate and timely information regarding project status, travel & expense, and project hours to the work report system
- Meet project task milestone and due dates
- Provide consultative product and subject matter expertise to client
- Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
- Track, manage, and oversee resolution of open project issues/items in a timely manner
- Meet or exceed quarterly/annual metrics
Basic Qualifications:
- 3+ years of time & attendance implementation experience
- 2+ years of experience in setting up, troubleshooting, and leading customers through time system configurations
Preferred Qualifications:
- Global timekeeping, scheduling, leave, attendance management experience
- Strong communication skills (verbal and written) and presentation skills
- Skilled in analyzing and documenting business requirements and corresponding solution specifications
- Configuration, testing & data mapping experience
- Experience with integrating between systems
- Ability to handle multiple tasks/projects under tight deadlines
- Strong decision making and problem-solving skills
- Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
- A self-directed team player: collaborative, seeks input, accepts and incorporates feedback from others, freely offers assistance
Where we're going:
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer:
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation:
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $70,100 to $100,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers