At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:
- Own and manage projects designed to improve operational efficiency, collaborating with cross-functional teams to streamline processes.
- Manage external relationships with brands, brand agencies, industry associations, and others to build and protect the company's IPR reputation.
- Plan and execute events to promote IPR protection awareness among internal and external stakeholders.
- Monitor external platforms and global events to anticipate and mitigate potential brand-related risks.
- Use data analysis to predict and address issues before they arise, ensuring proactive problem-solving.
- Maintain strong cross-functional partnerships with internal teams to implement solutions to IPR-related challenges and manage outsourcing needs as necessary.
- Develop and oversee strategies for external communications, ensuring consistent messaging related to brand and IPR protection.

Qualifications

Minimum Qualifications:
- Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
- Experience in external relations, brand management, or a similar role, with experience in managing cross-functional projects and teams.
- Proficiency in English and Spanish is required.
- Proven experience in managing relationships with external stakeholders, including government and regulatory bodies.
- Experience in IPR protection or brand-related legal issues.

Preferred Qualifications:
- Experience working in industries that require significant IPR protection efforts.
- Familiarity with government regulatory environments related to intellectual property.
- Proficiency in data analysis to forecast trends and manage risks.
- Strong project management skills and experience working across multiple teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2