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Project Manager - Non/Standard Requests

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Project Manager - Non/Standard Requests

Brno, Czech Republic

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Project Manager - Transmission Electron Microscopy

Did you know that this technology enables and support Nobel Prize-winning cryo-EM research and played a significant role in the early assessment of COVID19? When you join Thermo Fisher Scientific, you will belong to a team that values performance, quality, and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With over $1 billion invested annually in R&D, at ThermoFisher Scientific you'll help tackle some of the world's toughest challenges, from giving cancer patients hope, ensuring safe drinking water and helping law enforcement solve cases through forensics.

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In Eindhoven (NL) and Brno (CZ), we develop Transmission Electron Microscopes. With the ongoing developments in physics and industry the requirements for performance of these TEM microscopes are continuously growing. Our ground-breaking Microscopes enable pioneering research to improve domains like the design of better vaccines, new lighter and stronger materials, and more efficient semiconductors - with the purpose to enable our customers to make the world cleaner, healthier and safer!

Site impression

  • BRNO https://www.youtube.com/watch?v=YmdUTT08-Wk
  • Electron Microscopy homepage https://www.thermofisher.com/nl/en/home/electron-microscopy.html
  • The principle of an Electron Microscope https://www.youtube.com/watch?v=ljTEG-B-kGc

The Position

The Project Management team is one of the Competence & Technology departments of TEM solutions, the Research and Development organization. This group is committed to lead the development of innovative technology-, module- and integration projects that enable us to deliver extraordinary TEM microscopes for our demanding markets and customers.

As Project Manager TEM Non-Standard Request/Non-Standard Order you work within a multi-disciplinary team, based in Eindhoven and Brno. This role contains of three major activities:

  • Leading and coordinating all incoming Brno-related NSR & NSO assessments, ensuring that all unique and custom requirements are accurately assessed, documented and fulfilled.
  • Execution of NSRs; once an order comes in, you ensure to deliver verified solutions that meet client specifications and enhance customer satisfaction.
  • Execution of Non-Standard Orders; managing system integration projects containing one or more NSRs. Securing timely delivery of systems to customers including organizing the field install and service activities.

In your role, you showcase thorough knowledge of sophisticated systems and promote Practical Process Improvements with high impact potential. You possess a good level in your field of competence and can influence your environment to get things done.

Duties and responsibilities

  • Request Management: Receive, review, and assess customer requests to determine feasibility and requirements.
  • Coordinate with sales, Operations Engineering, Factory and Service departments to understand client needs and expectations.
  • Serve as the primary point of contact for NSO coordinators and BUs.
  • Quality Assurance: Ensure all orders are completed in accordance with company standards and client specifications, securing quality checks and reviews to verify that custom solutions meet or exceed client expectations.
  • Address and resolve any issues or discrepancies that arise during the fulfillment process.
  • Documentation and Reporting: Maintain comprehensive records of all NSRs, including specifications, timelines, and outcomes.
  • Conduct regular report-out on the progress and performance of NSRs and NSOs.
  • Analyze data to identify trends and areas for improvement in the NSR process.
  • Continuous Improvement: Find opportunities to streamline and enhance the non-standard request process.
  • Consistency to the Product Management Process and defined delivery schedules.
  • Manage the project scope within the agreed budget, timeline, and quality.
  • Participate and promote intellectual property related idea generation and development.

Qualifications

The successful candidate will possess the following combination of education and experience:

  • Minimum of 2 years of experience in a coordination or project management role, of which you have worked in similar low volume capital equipment industry.
  • Strong organizational and time management skills, able to process multiple requests simultaneously (20 - 50 requests / week).
  • Excellent communication and social skills, with the ability to collaborate effectively with diverse teams across sites.
  • Proficiency in Microsoft Office Suite and experience with project management software.
  • Attention to detail and a commitment to delivering high-quality solutions.
  • Ability to think critically and solve problems effectively.
  • Czech/Slovak language proficiency.

You have perseverance, are conclusive and target driven while securing quality-, cost- and time-focus. You combine an analytical view with a pragmatic demeanor and can flex yourself in a product development environment. You are value oriented and able to set and act according to priorities at the same time.

What We Offer You

We look for candidates that enjoy working in a diverse, innovative technology environment where personal development and collaboration are key to success.

Diversity is an important element to build an effective and challenging working environment. Integrity, Intensity, Innovation, and Involvement are key characteristics that we expect of all. We offer strong salary conditions and benefits and freedom in how you arrange your workweeks!

Client-provided location(s): Brno, Czechia
Job ID: ThermoFisher-R-01291156-1
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program