Job Description
General Description:
The Department of Mental Health (DMH) is seeking qualified candidates to fill the position of Residential Supervisor III. The selected incumbent will be responsible for the clinical and administrative operations of assigned residences, including residential program development and implementation of policies, regulations, and procedures; monitor residential budgets and individual funds; promote principles of recovery and person-centered planning through circumstances, events, policies, and practices that may facilitate recovery.
Please note: This is a full-time, 40 hours per week position and the incumbent will work a schedule from 8:30a.m.-5:00p.m. with Saturday and Sunday as days off.
Want more jobs like this?
Get jobs in Andover, MA delivered to your inbox every week.
Duties and Responsibilities (These duties and responsibilities are not all inclusive):
- Plans, organizes, and directs the delivery of mental health services in a free-standing, state-operated, respite program to ensure that DMH priority clients receive quality, person-centered, recovery-oriented services.
- Responsible for recruitment and hiring of all staff. Plans, develops, and conducts orientation and on-going training of program staff members, to ensure the proper implementation of agency policies, procedures, and programs. Ensures emergency procedures are maintained. Provides weekly staff supervision to ensure clinical and administrative goals of the program are being met. Conducts formal employee performance reviews.
- Attends and actively participates in supervision, including exchanging information concerning implementation, monitoring and evaluation of respite services, to determine the availability of beds/resources and to coordinate efforts and/or to resolve problems.
- Ensures clean, safe and homelike environment for clients. Participates and role models for staff the creation of a supportive environment in which family, friends, and others important in the lives of clients are welcome, respected, and valued.
- Provides supportive counseling to residents, resident groups, and families to assist people in realizing their full potential by using person centered services, using evidence based best practices, and offering community resources that provide opportunities for rehabilitation, growth and life fulfillment. Uses recovery oriented, motivational interviewing, harm-reduction, trauma informed intervention, culturally competent, and strength-based approaches to help clients prepare to engage in the recovery process.
- Plans and monitors client treatment using evidence-based practices; participates in multi-disciplinary or interdisciplinary teams to determine individual client needs and develops consumer driven action plans; reviews and documents client progress, communicates with service providers to ensure continuity of service. Review's assessments, reports, and pertinent person-served records to determine progress and appropriateness of services and to make recommendations concerning course of action for more effectively meeting individual's needs.
- Responsible for maintaining program budget, all activities related to program billing and all outcome/event reporting
Required Qualifications:
- Strong clinical assessment skills and the ability to communicate and document information to address risk and treatment issues.
- Skilled in the of principles, practices, and techniques of counseling.
- Knowledge regarding mental health disorders and developmental disabilities.
- A talent for establishing rapport with persons from different ethnic, racial, cultural and/or economic backgrounds.
- Demonstrates the ability to work within a team setting and facilitate groups/meetings.
- Ability to exercise professional judgement in risk situations.
Preferred Qualifications:
- Given the population served, bilingual or multilingual fluency. Licensure preferred (LICSW, LCSW, LMHC).
DMH Mission Statement:
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS:
At least five years of full-time, or equivalent part-time, professional experience in counseling, guidance, teaching or therapeutic services for individuals with developmental disabilities, of which at least three years must have been in a managerial or supervisory capacity.
Substitutions:
- A Bachelor's degree in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disabilities may be substituted for two years of the required nonsupervisory experience on the basis of two years of education for one year of experience.
- A Master's or higher degree in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disabilities may be substituted for an additional year of the required nonsupervisory experience on the basis of two years of education for one year of experience.
- One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
- No substitution will be permitted for the required supervisory experience.
Licenses:
Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.