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Senior Product Analyst, Merchant Solutions

AT TD Bank
TD Bank

Senior Product Analyst, Merchant Solutions

Toronto, Canada

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Product Management

Pay Details:
$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Job Description:

Reporting to Product Group Owner and working with Product Owner of Merchant Solutions Seamless and Fast Transaction Processing. The Senior Product Analyst will be responsible for understanding the business strategy, collaborating with POD members within an Agile framework to support product development tactics, contributing to end-to-end deliverables, and ensuring the successful achievement of Business OKRs (Objective and Key Results).

Key accountabilities include, but are not limited to:

  • Product Analyst role on Merchant Acquiring Strategic and Regulatory/Compliance initiatives, ensuring alignment to the business goals and customer needs, contributing to the Product Roadmap and Target Operating Model for acquirer transaction processing.
  • Maintain up-to-date awareness of compliance, competitive and industry landscape, identify product enhancement, market needs and competitive trends to inform strategy, support the development and implementation of solutions.
  • Conduct impact assessments when changes affecting our products are proposed. Develop and maintain a current state of Transaction Processing capabilities to support more agile incremental changes.
  • Support the Product Owner or Product Manager to align on priorities and milestones and ensure most valuable and critical changes are developed first. This includes grooming and refining backlogs.
  • Act as a key liaison, collaborating closely with stakeholders to develop and refine requirements for acquirer transaction authorization processing. Gather feedback and conduct comprehensive analysis to ensure product capabilities align with business objectives and address various needs, including enhancing customer and colleague experience, ensuring seamless integration, and meeting compliance standards.
  • Support the development, implementation and understanding of training material, procedures, and processes.
  • Interact with vendors, internal and external partners for business function management, identify issues and develop resolutions.
  • Contribute to a positive work environment by embracing diversity and supporting and proudly representing TD in the community.

Job Requirements

  • Preferably 5+ years working experience in the payments industry, with a focus on merchant acquiring, terminal management, payment processing, transaction gateways, or a similar role within Mobile APP Product development, software product management.
  • 3+ years of Agile-related delivery experience is considered an asset.
  • Understand Acquirer Compliance and Security standard with delivery experience is mandatory.
  • Strong knowledge of payment processing protocols (e.g., ISO8583; ISO20022; EMV)
  • Excellent analytical and troubleshooting skills, with a detail-oriented approach to solving complex payment processing issues.
  • Proven working independently interpersonal and relationship management skills, detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution.
  • Strong verbal/written communication with the ability to convey technical issues to non-technical stakeholders and articulate the end-to-end business impact.
  • Experience with presenting and sharing recommendations to management team.
  • Strong team collaboration skills are essential.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

Client-provided location(s): Toronto, ON, Canada
Job ID: TD_bank-R_1382628
Employment Type: Full Time