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Regional Gym Manager - Central London

AT Soho House
Soho House

Regional Gym Manager - Central London

London, United Kingdom

What's in it for you?

  • Weekly Pay
  • Team meal whilst on shift prepared by our chefs
  • £20 Taxi Contribution for late shifts 
  • Clothing Allowance
  • Every House Membership
  • 50% off Food & Drink, 7 days a week
  • Staff Room Rate; Any Bedroom, Any House, $100 a night
  • Private Health and Dental Care
  • Life Assurance
  • Day off on your birthday
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

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180 House…

Located in a historic spot where the Strand and Fleet Street meet, 180 House spans two slots and features an outdoor terrace, a rooftop pool and views over the city. A go-to destination for an elegant lunch or dinner, the eighth-floor dining room offers an elevated experience. Casual dining can be found in the rest of the club and on the rooftop terrace. There is a wide selection of wines and new seasonal cocktails, which can be enjoyed with lunch, dinner or after hours. 

The Role… 

The Regional Gym Manager at Soho House will oversee the operations of Soho Health Clubs across three key London locations: 180 House, Shoreditch House, and White City House. This leadership role is integral to delivering an exceptional fitness experience, ensuring high operational standards, and maintaining a dynamic and engaging environment for our members. You will drive improvements in PT quality, education, programming, and resource utilisation to enhance both member engagement and business efficiency. The Regional Gym Manager will work closely with individual Gym Managers, trainers, and team members to maintain excellence in service, safety and the overall member experience.

Main Duties…

  • Oversee gym facilities, ensuring all spaces and equipment are maintained to the highest standards of cleanliness, safety, and functionality. 
  • Implement company policies and procedures consistently across all locations to enhance the member experience.
  • Develop and evolve fitness programming, including class schedules and personal training offerings, to drive engagement and participation.
  • Maintain high levels of customer service, handling member feedback and ensuring swift resolution of concerns.
  • Work closely with Spa, Kitchen, Bars, and other departments to create a holistic wellness offering.
  • Align with Communications, Marketing, and Events teams to promote fitness and wellness initiatives effectively.
  • Lead, mentor, and develop Gym Managers while recruiting and onboarding new team members in line with Soho House values.
  • Manage budgets, membership renewals, and personal training performance to drive revenue and financial growth.
  • Ensure full compliance with health and safety regulations, conducting regular risk assessments and audits.
  • Continuously innovate fitness programs and wellness strategies to stay ahead of industry trends and enhance the member experience.

What we are looking for...

  • Personal training certification (Min Level 3 qualification)
  • First aid certification and knowledge
  • Strong attention to details
  • Excellent customer service
  • Fluent in English
  • Organised and reliable
  • Ability to handle feedback to achieve member satisfaction
  • Ability to multitask and work in a fast-paced environment
  • Ability to understand and follow written and verbal instructions

Nearest Station (WC2R 1EA): Temple, Charing Cross, Holborn

 

Client-provided location(s): 180 Strand, Temple, London WC2R 1EA, UK
Job ID: 4540978101
Employment Type: Other