Description - External ⮚Main activities • Define and update the parameters of supply and stock management including ramp-up & ramp-down to achieve the target service level while reducing unhealthy stock and express cost / SIOP ( Master Production Schedule ) • Ensure the quality and consistency of key data: Lead Time, Quantity, Stocking policy. • Manage the continuous needs/resources balance (MRP, .. ) for raw material, components, sub-assemblies and finished products • Manage the customer needs coming from the CCC's through the Customer Claim Management Process • Manage the replenishment backlog (creation and rescheduling of the manufacturing and purchase orders) • Measure the ISSR and S-OTD & U-OTD (External Supplier Service Rate) and drive action plans • Manage the backorder portfolio (BOL), the shortage and to take actions to insure the availability of product • Define and manage the level of the parameters of supply and stock management of RM/Components according to the MPS to supply customer requirement while reducing the unhealthy stock.