• Experience performing SQL backups, restores and recovery models

• Able to provide 24*7 shift hours support at L1/L2 level

• Experience in updating KB articles, Problem Management articles, and SOPs/runbooks

• Passion for delivering timely and outstanding customer service

• Great written and oral communication skills with internal and external customers

• Strong ITIL foundation experience

• Ability to work independently, with little or no direct supervision.

• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.

• Work directly with end customer, business stakeholders as well as technical resources.

• Having good knowledge in performance tuning.

Basic Qualifications

• 5+ years of overall operational experience

• 3+ years of Azure/GCP experience as a cloud DBA (SQL)

• Assist in daily administration activities including setup, configuration and monitoring of databases to ensure backups, availability and performance are all maintained to the highest standards.

• Assist the support staff to troubleshoot SQL and any other database errors.

• Ensure all key databases have deep insight monitoring enabled to enable improved capabilities around fault detection

• Perform regular database maintenance when required and ensure databases are backed up according to agreed RTO / RPO information

• Maintenance work to be planned meticulously to minimise/eradicate self-inflicted P1 outages

• Backup and restores (Backups should be automated with RSV)

• Monitoring database costs regularly and identify strategies to minimize cost as part of internal FinOps practices

• Segregation of duties (User Management - designing User roles and responsibilities)

• Participating in DR (Disaster Recovery)/COB (Continuity of Business) plans as applicable

• Experience with SSIS, SSRS, T-SQL, SynapseDB

• Knowledge of Mysql will be a plus.

• Experience with python / powershell scripting - preferred

• Secondary skill in Oracle/MySQL/PostgreSQL - preferred

• Good understanding of PAAS and RDS databases

Preferred Certifications

Azure fundamentals certification (AZ-900) - REQUIRED

Azure Database Certification (DP-300) - preferred

AWS Certified Database Specialty - preferred

MCTS, MCITP certifications a plus

B.Tech/BE/MCA in Information Technology degree or equivalent experience

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Segment: Database, SQL, DBA, Oracle, Consulting, Technology