Job Details:

• Analyze and execute the KYC/CDD process by understanding Standard operating Procedures
• Interpret documents related to KYC operations and capture the information into appropriate application
• Adhere to all appropriate and agreed standardized processes and procedures
• Provide narrative in English language to include proper grammar and sentence structure
• Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
• Acting as the Subject Matter Expert for the team
• Conducting & leading the training programs based on business needs
• Attending team meetings and customer calls to gather feedback and updates

• 3+ Years of experience in Banking BPO is preferred
• University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates.
• Ability to work scheduled shifts which would include weekends
• Ability to communicate (oral/written) effectively in English to exchange information with our client.