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Description and Requirements
About Our Team
Lenovo's Cloud Service Provider (CSP) business unit is a dynamic, customer-focused team that adapts quickly to meet evolving market demands and customer needs. We are unique in the industry as the only company providing comprehensive end-to-end capabilities for a wide array of customized solutions. Our in-house team is responsible for designing, building, and deploying CSP solutions worldwide.
We are looking for a Senior Technical Program Manager in our Customer Program, who has experience in Project Management, end-to-end server hardware development and deployment, team leadership, and direct customer engagement, to serve CSP customers.
Location: remote in the US
What You'll Do
- Apply Project Management techniques and experience to set up and lead a team in the engagement and execution of all aspects of a large Cloud Data Center customer
- Create customer on-boarding activity plans according to customer business requirements
- Manage all key ongoing activities of a single customer (bidding, contracts, schedules, score cards)
- Build an effective dashboard to report status weekly with clarity to team and executives; highlight issues with clear what/when/who, drive all necessary actions to keep things running on track
- Customer focal point regarding process related matters
- Hold regular account meetings to align status with end-to-end cross functional / cross geography account team members
- Work with Product Marketing, Development Manager, and Sales to build effective customer engagements
Basic Qualifications
- Bachelor's degree in technology discipline
- 10+ years of work experience in a leadership role in project management in the server Data Center industry
Preferred Qualifications
- Customer engagement experience
- Hardware Development technical background is highly preferred
- Ability to lead cross-functional teams, in complicated projects, across different time zones
- Excellent oral and written communications skills
- Project Management certification (PMI PMP)
- Experience in the Cloud/Hyperscale industry is a plus
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
* United States of America - Texas - Houston
* United States of America - Washington - Seattle
* United States of America - California - San Jose
* United States of America - Texas - Austin
* United States of America - Arizona - Gilbert
* United States of America - North Carolina - Morrisville