Join the Card Data & Analytics: Reporting & Automation Team, where we promote business growth through actionable insights and recommendations.
As a Quant Analytics Associate within the Card Data and Analytics Team, you will concentrate on cross-channel and cross-product analytics and data visualization. Your role will involve analyzing our customers across various card products and business lines, designing and constructing dashboards using Tableau, and visualizing data and insights for executive-level staff. You will contribute to our business growth and comprehensive marketing strategies by offering innovative ideas and actionable insights. This high-visibility role provides frequent opportunities to collaborate directly with presidents, general managers, and heads of various card centers of excellence. Your primary objective will be to deliver powerful data insights to support the growth of the Chase credit card business.
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Job responsibilities
- Designs, develop, and maintain customer dashboards for the CCB Card D&A group and teams across Chase Card using data visualization tools such as Tableau.
- Interprets and analyze the insights from Tableau-based dashboards & interactive analytic suites to identify and present actionable opportunities and monitor the comparative effectiveness of various initiatives across Card teams.
- Packages and presents data and insights in an executive and visualized format.
- Prepares and automate the data needed for Tableau dashboards, including any statistically derived metrics or benchmarks; and uses multiple analytic tools and data sources to support that objectives, including Tableau, Alteryx, Snowflake, SAS, SQL, and Excel.
- Identifies key growth areas and opportunities and communicate recommendations to the Card leadership team and various marketing teams across the firm to influence and fine-tune our marketing strategies.
- Collaborates with cross-functional strategy teams within Card to design and deliver customized analyses and strategic roadmaps, and synthesize the data into actionable insights to influence and drive business and marketing strategies for the Card businesses.
- Identifies opportunities to improve our card marketing cost efficiency and drive sustainable business growth.
Required qualifications, capabilities and skills
- Strong Tableau and Tableau Server knowledge with 4+ years of relevant experience in data visualization, analytics, and data-driven strategic marketing role(s).
- Excellent analytical ability as well as hands-on experience with analytical and statistical packages/databases (e.g. Alteryx, SAS, SQL or equivalent).
- Strong communication skills and being able to communicate and interact effectively with leadership team to deliver insightful customer analyses and actionable recommendations.
- Ability to analyze, interpret and translate metric performances into insights and recommendations, and package and present projections, performance trends, and performance outlooks in an executive format.
- Experience with data automation or data wrangling ETL tools such as Alteryx, or equivalent.
- Demonstrated experience in analyzing voluminous data from raw sources and ability to conduct research into data mining issues, practices, and products.
- Demonstrated problem solving skills, especially in a fast-paced environment.
Preferred qualifications, capabilities and skills
- Bachelor's degree in a quantitative discipline such as business, finance, economics, engineering, statistics, information system, or mathematics; Master's degree in a STEM field preferred.
- Experience working with Digital platform and tools like Adobe Analytics is a plus.
- Understanding of the key drivers within the credit card P&L is preferred.
- Experience with big data technologies and machine learning is a plus.
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.