The Operations Transformation, Design and Delivery team within JP Morgan is responsible for identifying and delivering end-to-end solutions within the Payments business with a client-centric approach. The team transform current state operational processes and technology platforms to carry out the following functions

• Review the Cross Border and the wider Payments offering today
• Identify solutions that meet operational strategic goals and short-term needs
• Setup, design and deliver programmes that implement those solutions
• Coordinate across lines of business and functions to achieve high quality delivery

As a Product Delivery Manager - Vice President within this team you will be working closely with Product, Operations and Technology teams and with wider functions such as Service and Sales to own, analyse and deliver several strategic and tactical projects concurrently by working closely with the delivery organization. The position requires someone who can take initiative, demonstrate ownership and deliver high-impacting change to the FX business in a collaborative environment with a diverse slate of stakeholders.

This is truly an exciting opportunity in a fast growing business with potential to grow significantly in the cross-currency operations organization.

Job responsibilities:

• Owns several projects concurrently across operations-impacting change initiatives and takes responsibility for their end-to-end analysis, delivery and benefits realization
• Analyses business and functional requirements and uses payments expertise to identify creative and timely solutions to meet them
• Works collaboratively across cross functional teams and lines of business to influence and ensure partners complete delivery and cross-impacting tasks
• Carries out impact analysis, implementation planning and execution, supports operational readiness, production verification and go-live activities
• Maintains and prioritises backlogs, performs change management and schedules deliveries of changes, tracking and score-carding, managing risks and issues
• Supports program management with governance, business case creation, oversight, setting up of objectives and key results and stakeholder reporting
• Leverages subject matter expertise in driving conversations, workshops and meetings to influencing decisions/direction
• Manages a team of analysts and balances resources among programme priorities to maximise support to concurrent projects

Required qualifications, capabilities, and skills

• Proven experience in product ownership with a track record of prioritising, analysing and delivering projects end to end and meeting their key success factors
• Strong business analysis skills backed by solid payments knowledge (cross-currency/FX expertise highly preferred)
• Ability to manage a broad range of stakeholders and priorities, to lead, collaborate, negotiate, challenge and influence stakeholders on scope and detail
• Ability to prioritise among multiple projects concurrently, multi-tasking with strong organisational skills, working in a fast- moving, high-intensity environment
• Strong communication/presentation skills that can be consumed at all stakeholder levels, sound judgement and professional integrity with attention to detail
• Ability to lead and manage an analyst team, willing to take personal accountability for junior team members in an inclusive work environment

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.