External Supply Services Co-Op
The Digital Operations and Technical Services, DOTS, External Supply Services team manages the pharmaceutical external manufacturing network, collaborating closely with Partnerships & External Supply, External Quality, Technical Operations, Planning, and Procurement to ensure reliable product delivery and customer service. The DOTS External Supply Services team is the supply chain node that supports internal processes for External Suppliers and ensures compliance for Change Control, Serialization and Training.
Essential Job Duties and Responsibilities
The overall objective of the External Supply Services Co-Op role is providing support in key operating areas including facilitating, developing, growth and utilization of the External Supply Services Sharepoint and automation processes. Assisting in developing and improving visualization tools for Key Performance Indicators (KPI's). Identify opportunities to standardize and streamline current processes within ESS utilizing new and developing technology (GenAI, AI, Python coding, etc)
Want more jobs like this?
Get Management jobs in Titusville, NJ delivered to your inbox every week.
Key Responsibilities
- This position will conduct process and data analytics to identify key areas of bottleneck/waste in key External Supply Services processes
- Develop business case for process improvement utilizing automation including cost, time, etc.
- Build project plan for system validation and implementation.
- Develop instructions for standardization and repeatability of Process Improvement
- Support on-going Continuous Improvement Projects
- Establish relationships across J&J functions- including but not limited to Partnerships External Supply, Procurement, and Information SystemsMinimum Qualification
Qualifications
- HS Diploma or equivalent and enrolled in university for bachelor or masters program. Concentration in Information Systems, Science, Engineering or other technical subjects preferred.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Proficiency in MS Office required.
- Experience with compliance management, portfolio management and training systems management strongly preferred.
- Basic analytical skills to identify gaps and root causes of issues.
- Attention to detail and having excellent time management skills are critical.
- Must be able to work independently with minimum supervision to meet critical deadlines and maintain a positive attitude.
- Strong Customer Service mindset
- Proficiency with Adobe Acrobat DC preferredOther requirements
- PowerBI, Power Automate, SintelBI a plus.