Seize this opportunity with Hitachi Energy UK as a Field Service Engineer within our Transformers (TRES) Business Unit. You will contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high-quality, cost -effective service offerings, solutions, and engineering projects for customers.

Execute Service work according in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. You'll be delivering a quality customer service to satisfy our prestigious customers. Using your initiative to identify new service opportunities for Hitachi Energy.

You'll perform service tasks including: installation of equipment; and routine maintenance and identify technical problems, both remotely and on-site.

• Extensive travel so flexible to travel throughout the UK.
• Allocate, drive, and monitor the workload based on content, delivery timescales and competences.
• Use available resources and operate in a responsive manner.
• Ensure materials and components to feed service delivery are available for the tasks on time.
• Prepare documents and reports ready for sign off by the customer within deadline.
• Drive continuous service productivity improvement activities.
• Utilize efficient tools to streamline service processes and applications.
• Ensure service findings are delivered to the product/system local units.
• Comply with health & safety and environmental directives.
• Control the area of responsibility so that it is adequately supervised.
• Trouble shoot simple failure equipment and respond to mitigate the problem arising in the future.
• Provide recommendations to management for improvement.

• 5 years + years Field Service Engineer experience in the power sector - within Transformers.
• Relevant qualifications ONC/ HNC, Engineering Degree or similar.
• Customer focused able to communicate at all levels.
• Able to take a leading role as well as function within a team.
• Proven experience working with prestigious business customers.
• Proactive with initiative, knowing when to escalate and delegate.
• Able to cultivate customer relationships as a trusted expert in your field.
• Fluent in English language both spoken and written.
• Able to operate under pressure to tight deadlines with a flexible attitude to work.
• Driving License and willing to travel across multiple locations.
• Able to work on your own initiative and make decisions.