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Head of Upper Funnel Operations, Asia Pacific

AT Google
Google

Head of Upper Funnel Operations, Asia Pacific

Singapore

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 13 years of experience in sales, advertising, marketing, consulting, or media.
  • Experience in driving business outcomes across multiple markets in Asia Pacific.
Preferred qualifications:
  • MBA or equivalent degree.
  • Experience managing a Sales team, or a similar revenue-driven team.
  • Experience in running scaled operations and vendor management.
  • Experience working across countries and teams.
  • Experience working in acquisition sales.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

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Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Focus on workflows and operational excellence to guide day-to-day execution of the Upper Funnel Operations program in APAC, ensuring a strong business rhythm and developing strong cross-functional partnerships across New Business Sales teams across the region.
  • Attract and develop Vendor Performance Manager talent, ensuring robust enablement with proper Google business, product, and internal tools knowledge.
  • Develop and grow senior cross-functional relationships across external and internal stakeholders, including Onboarding Revenue Strategy, Operations (RSO), RSO Vendor Strategy and Operations (VSO), Acquisitions Marketing, and Sales Finance.
  • Build influential, trusted partner relationships with Vendor Sales Management (e.g. Senior Manager) for your line of business, communicating strict expectations for delivering against program-specific agreement terms while providing appropriate support, best practices, and guidance.

Client-provided location(s): Singapore
Job ID: Google-100261550568153798
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Health Reimbursement Account
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)

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