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Client Experience Specialist (English)

AT Google
Google

Client Experience Specialist (English)

Wroclaw, Poland

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience working with data analytics or business intelligence.
  • 4 years of experience working in customer relationship development, account management, media consulting, or a similar role working with partners across multiple levels.
  • Ability to communicate in English fluently to support client relationship management in this region.
Preferred qualifications:
  • 5 years of experience in advertising sales, digital marketing/advertising solutions, consulting, implementing and measuring campaigns and providing client solutions in a media-specific industry.
  • Ability to take ownership of accounts, deliverables, and Key Performance Indicators (KPIs).
  • Excellent project management skills, with the ability to oversee multiple solutions supported by internal teams.
  • Excellent problem-solving skills, with the ability to process large data sets and identify patterns of significance.

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About the job

In this role, you will own the search advertising strategy for clients across the entire business cycle. You will lead search quality with the Large Customer Sales (LCS) teams through pitching and activating products to lead performance. You will act as an advisor and consultant across functions, Global teams, and with client advocates within Google.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Responsibilities

  • Apply knowledge of the market, industry, products, and tools to offer solutions for our clients business issues.
  • Dive the client's business objectives and work with them to lead the conversation on a strategy to drive performance and the right investment.
  • Work with cross-site and cross-functional teams to drive short and long-term account growth.
  • Drive conversations on measurement and attribution of Search or Video media.
  • Manage a book of business, working across the business cycle with in-country teams (e.g., plan, pitch, implement, and optimize).

Client-provided location(s): Wrocław, Poland
Job ID: Google-140964510029488838
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Health Reimbursement Account
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)

Company Videos

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