Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
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The Impact you will have in this role:
Being a member of the NSCC Integration Team, the Senior Analyst will play an important role with new member onboarding and account lifecycle activities. The team will interact directly with potential new clients, delivering prompt and professional guidance to applicants as they navigate through the entire onboarding process. Upon activation of membership, the team will lead critical processes that underpin the client account lifecycle including add on accounts, products, and services. In addition, the NSCC Integration Senior Analyst will have a passion for client services, act as role model for all DTCC products and services and contribute to the strategic direction of the larger organization.
Your Primary Responsibilities:
- Manage all aspects of existing Client amendments including account additions, terminations, mergers, and name changes
- Ensure accurate and timely resolutions to all issues that arise during the Client amendment projects
- Complete Global Verification and approval process for new Client onboarding and amendments
- Educate Clients on the project materials required for the Client amendment process
- Monitor client progress during initial production rollout of Client amendment changes
- Proactively share best practices with team members inside and outside of Onboarding
- Support the maintenance of internal procedure documentation for existing Client amendments
- Recommend improvement ideas to increase the efficiencies and effectiveness of the team
- Proactively manage outreach and execution of Clients incident remediation as directed by management
- Contribute to internal projects when required by management
- Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk
NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
- Minimum 2 years of related experience
- Bachelor's degree (required) or equivalent experience
Talents Needed for Success:
- Experience in a project management/integration consulting role
- Great interpersonal skills with ability to work effectively in a team environment
- Ability to independently support clients and manage client and/or internal projects
- Client services experience strongly preferred
We offer top class training and development for you to be an asset in our organization!
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.