Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
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The impact you will have in this role:
Being a member of the IT Data Center Strategy & Operations team (DCS&O) take complete ownership of our Data Center Complex. This job focuses on engineering in the Resiliency Infrastructure Lab environment.
The Data Center Strategy & Operations team provides support to network, storage, compute, and application development teams who deploy their environments into the Data Center Complex. We are committed to driving service excellence, identifying cost savings, proactively managing / mitigating IT risks and maximizing value from IT hardware and the Data Center locations.
The Senior Associate will support the Data Center Strategy & Operations (DCS&O) leadership team on all internal and cross department programs with key collaborators (Procurement, Finance, IT, Third-Party Risk, etc.). You will assist in developing and maintaining all program/project plans, presentations, training materials and reporting.
A prime candidate is energetic, proactive, can multitask and work autonomously to support multiple teams and initiatives.
Your Primary Responsibilities:
- A key focus on the role of a network delivery and a network support engineer.
- Be responsible for the installation of network infrastructure, software and hardware infrastructure platforms that are used to provide resiliency. This includes storage replication, virtualization, orchestration, and network tools.
- Assist the RIT Lab Management team in project planning, oversight, and technical review of outside consultants' work. Manage activities of key consultants to meet the demands of IT.
- Provide technical support of the RIT Lab infrastructure platforms.
- Coordinate engineering activities
- Lifecycle management of IT assets.
- Perform testing and commissioning for new facilities and critical systems.
- Status reporting and presentations
- Identify and manage critical paths while tracking risk, issues, and partner concerns.
- Support the execution of spend management and cost analysis.
- Mitigate risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior.
- Provide consulting services for Data Center Operations as it pertains to the physical space within the data center.
NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience.
Talents Needed for Success:
- Familiarity supporting a service catalog to clients across IT teams using ServiceNow.
- Knowledge of ITIL aspects inclusive of Service Now (SNOW) change, incident, and problem management.
- Experience to commensurate with administration and support of modern infrastructure platforms. e.g Network Administration, Virtualization and Resiliency technologies.
Familiar with data center deployments inclusive of mainframe, distributed, and network equipment The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.