Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
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This individual will have a wide range of responsibilities as part of a team responsible for identifying risk in the Marketing universe and driving strategies to manage it. This person will also liaison to the enterprise-wide Legal, Compliance and Corporate Risk functions. This person will develop business-unit specific approaches and ensure accurate and timely implementation across all risk management disciplines and all areas in the Marketing organization. This individual will direct the business compliance and operational risk/control activities within marketing which may include risk assessment, controls, procedure documentation, process design, control workflow/systems, reporting, testing, remediation and third party management. This includes education and training for business partners to ensure compliance with and implementation of all U.S. federal and state rules, regulations and regulatory trends. This individual will evaluate current operations across all Marketing business units to identify areas for enhancements and work with business partners to implement these processes. It will be this person's directive to understand how legal, technology and business process changes are implemented within each business units and evaluate potential impacts. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities
Risk and Control Management
- Provides education and monitors Consumer Banking employees on the requirements of company policies and standards related to risk and control ownership, the development and execution of new products and services, and control testing.
- Develops and implements job aids and tools to facilitate efficient completion of policy and standard requirements.
- Ensures effective identification and implementation of controls to manage operational, financial, and compliance risks.
- Acts as subject matter expert on efficient processes to maintain an accurate library of Consumer Banking's risks and controls. Manages independent post-launch oversight of initiatives and report results to Consumer Banking executive management.
- Oversees timely completion of control design reviews and compliance risk assessments.
- Monitors the risk and control environment for weaknesses and identifies solutions to improve the effectiveness and efficiency of controls.
- Oversees timely completion of annual control testing (BUTM) plan.
Risk Analysis and Reporting
- Provides education and monitors Consumer Banking employees on the requirements of company policies and standards related to Risk Reporting, Operational Risk Events, Root Cause Analysis, Consumer Complaints, and Issues Management.
- Oversees the development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements.
- Manages timely, accurate creation and distribution of OREs, complaints data, and monthly risk reports; discusses results with DFS Senior Leadership.
- Oversees timely completion of consumer remediation projects.
- Ensures a detailed escalation plan is in place for risk issues and leveraged when necessary.
Oversight
- Assists Senior Manager or Director with oversight of larger team via periodic coaching and review of work for employees.
- Assists Senior Manager or Director with strategic planning and establish best practices across department and other BRIC teams
- Completes ad hoc assignments as needed
Project Management
- Completes complex projects in the areas of Exam Management, Control Workflow and Standardization Solutions, Business Continuity Planning, Corporate and Departmental Continuous Improvement.
- Develops, implements, and administers control standardization and workflow solutions.
- Develops continuous monitoring exception reports for critical business processes.
- Assists in managing tasks and executing programs related to end user computing, third party risk management, scenario analysis, policy, standard and procedure reviews, governance risk and control inventory, and KRIs/KPIs.
Minimum Qualifications
At a minimum, here's what we need from you:
- Bachelor's Degree in Business, Marketing, or related field.
- 6+ years of experience in Financial Services, Marketing, Compliance, Internal Audit Operations, Vendor Management areas, or related field
- In lieu of a degree, 10+ years of experience in Financial Services, Marketing, Compliance, Internal Audit Operations, Vendor Management areas, or related field
Preferred Qualifications
If we had our say, we'd also look for:
- 8+ years of experience in Financial Services, Consumer Banking, Compliance, Internal Audit Operations, Vendor Management areas, or related field
- 2+ years of experience in People Management
- Certification in Control Self-Assessment, Certified Internal Auditor, Certified Public Accountant (CPA), Certified Regulatory Compliance Manager
Application Deadline:
The application window for this position is anticipated to close on Oct-28-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- STD, Life, LTD and AD&D
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.