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Senior Specialist - SAP OTC

AT Diageo
Diageo

Senior Specialist - SAP OTC

Bangalore, India

Senior Functional Consultant - SAP COE

Level: 5B

Reports To: Head of SAP Functional OTC

Context/Scope: Diageo have created a multi-functional Shared Services operation, combining our IS and DBS teams under

the name of Diageo Business Service India. The ambition of DBSI is to become a World Class provider of

Business Shared Services, delivering a brilliant customer experience and freeing our markets to achieve

commercial excellence.

Within DBSI, the Business Shared Services function are responsible for delivering an efficient,

standardised, compliant and scale-able transaction & analytic service to support market demand while also

continuing the drive to create the efficient processes and develop new capabilities.

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The SAP Senior Specialists support the SAP Centre of Excellence (SAP CoE) and the Business Partners of

each area who are accountable for the delivery of business strategic change programmes, driving value

through common processes and global ways of working across Diageo in a more consistent and efficient

manner, maximizing the benefits that SAP tools like ECC, APO or BW bring to the organization.

This role will support the standardisation and automation of the process streams led by DBS and will be

responsible for the execution of the analysis, design and overall end to end delivery of Application Changes

in SAP and supporting the Business Partners in delivering the IS agenda for their streams.

Significant cross-functional working is required, particularly across IS, Governance, End to End

Commercial, Source to Pay, Financial Controlling, Procurement and Supply to continue the great steps

forward that have been achieved in recent years. The SAP Specialists will need to work across these areas,

in addition to DBS and all in market companies, by connecting with the global communities to facilitate

changes in the process and ongoing improvements.

This role will support the delivery of changes in the OTC (Order to Cash) in the SAP Functional CoE. This

covers areas like Order management, Shipping, Billing & Returns processes . The chosen person will need

to have a very strong background in SAP ECC in these modules as well as knowledge of these modules in

SAP S4HANA.

The role will work in partnership with the project team and other resources from the SAP CoE.

Dimensions:

a) Financial

This role has limited financial responsibility since it will work with more senior team members to identify the

IS spend associated with any analysis or requirements within a SAP Change (under the overall control of

the Project Manager or Application Factory Analyst) and the process, information and data area that the

role supports, for example by contributing to the Demand Template with the RICEFW list.

Dimensions:

b) Market

Complexity

The Diageo SAP Design team covers all markets and main streams, working as part of Diageo Business

Service India (DBSI).

The criticality of this role is increasing as we tackle more complex issues and areas of significant process

and technical integration. In many cases, the IS component of the project, mostly in SAP, often supports a

larger business opportunity.

Dimensions:

c) Leadership

Responsibilities

Responsibility within this role spans the technical and business strategic change requirements for their

function/process. The post holder will be expected to take decisions that are in line with overall DBSI

strategy, but also ensure that the needs of the market/business are clearly met.

Diageo First - ability to see Diageo First perspective in prioritising work and to communicate this with

integrity. Role models this mindset so visible to others inside and outside the DBSI function.

Consistently deliver great performance - Move effectively between the strategic and operational detail.

Stay focused on the priorities and demonstrate rigour and brilliant execution.

Grow yourself - Demonstrate self-awareness and commit to growing your own capabilities.

Stakeholder Management - Build alliance with key stakeholders to gain their confidence and support.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: Diageo-JR1106668
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

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