About us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.
About the Function
Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.
We're operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you'll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We'll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.
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About the Role
The role reports into the Commercial Transformation Manager with the following job dimensions:
- Ensure consistency of commercial data in systems.
- Consolidate information from different sources to aid the tracking and analysis of commercial investments and results.
- Ensure smooth functioning of the commercial processes related to data and investments.
- Ensure visibility of all system and process issues encountered in the day-to-day operations of the sales team, working with the Commercial Efficiency Manager to address those and guarantee continuous improvements.
- Act as a guide on sales processes and information for Commercial Transformation Projects.
Role Responsibilities:
The EDGE Commercialisation Manager has ongoing responsibilities, including but not limited to:
-Ensure accurate functioning of sales systems and processes
(EDGE, CPD, Trax, UVE, Anaplan):
- Regular review and update of customer hierarchies (direct and indirect).
- Regular update of product hierarchies in UVE sales systems.
- Review outlet matching in UVE together with the supplier to ensure reliable information within the tool.
- Regular update of routes and coordination with the GBO team for adjustments.
- Ensure the right access to needed tools for new joiners.
- Fill in templates and guide the commercial team through processes that generate system changes.
- Fill out templates required for setting targets in the tools.
- Regular update of the outlet database in Trax.
- Conduct UAT (User Acceptance Testing) for new and updated commercial tools to ensure seamless implementation.
-Consolidate system and process issues for continuous improvement
- Lead the Sales Desk tickets, consolidating all commercial issues into one single tracker.
- Raise tickets to respective teams within Service Now or respective solution providers.
- Ensure Product Owners (EDGE, Data, Diageo One, Trax) and the Commercial Effectiveness Manager are aware of issues and have action plans to address them.
-Consolidate information from different sources for effective decision-making
- Consolidate all information on volumes and investments from different systems to guarantee full visibility on the ROI of commercial investments (where the information is not easily acquired from a single source).
- Consolidate sales and execution information into standard templates where not covered by existing or new tools.
- Consolidate and review manual Stock in Trade information collected by the commercial team to ensure data consistency and input for the monthly SIT review.
-Act as an expert on commercial processes and information for new projects
- Fill out templates required for new projects.
- Provide input for process reviews and improvements based on day-to-day opportunities identified in the role.
About you
Requirements:
- University graduate or equivalent experience.
- Commercial experience in Merchandising, Field Sales, Distribution Management, or support positions within a commercial organization.
- Some experience with performance tracking and handling large data sets.
Skills:
- Meticulous, creative, and flexible, able to find the best solutions for improving processes.
- Strong analytical skills to help partners identify opportunities.
- Highly organized, capable of prioritizing a high workload.
- Strong ability to build and sustain excellent relationships with multiple stakeholders.
- Advanced Excel knowledge.
- Must speak the local language of the country and English.
Working with us
Flexible Working statement:
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
Rewards and Benefits statement
Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
- Contemporary work life balance policies and wellbeing activities.
- Working from home allowance.
- Gym discounts.
- Health insurance for you and another family member.
- Employee Assistance Programme.
- Annual bonus (dependent on performance).
- Our product discounts: internal shop.
- Life Assurance.
- Leadership and functional training.
Diversity statement:
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.