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At DaVita Clinical Research (DCR), we find that our best are teammates are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Sound like you? Then you might be a great fit for a Senior Manager - Clinical Operations with DaVita Clinical Research.

We are looking for a highly motivated, positive and innovative Senior Manager - Clinical Operations who will be responsible for executing the overall strategy and vision of DaVita Clinical Research. The individual will also be responsible for regional management and leadership of Alliance clinical research sites in a national renal research site organization. The Senior Manager - Clinical Operations will lead a team of health care professionals who are responsible for oversight of clinical trials in dialysis and chronic kidney diseases, and will manage all site operations for the region which includes financial accountability, physician relationships, oversight of the research staff, ensuring that studies meet enrollment goals and study execution meets our high quality standards.

• Communicates organizational and departmental objectives and vision to department, clinical partners, and stakeholders
• Promotes DaVita Culture and exemplifies core values
• Maintains effective relationships with physician and clinical care partners as it relates to clinical research
• Cultivates positive research brand awareness, patient and caregiver satisfaction.
• Implements tactical plans to advance strategic, operating and quality objectives
• Actively engages to deliver annual revenue targets and growth goals

• Provides direct supervision and work direction for departmental managers and teammates.
• Assists in the development and maintenance of teammate training, reference and audit tools
• Facilitates teammate development (PDRs, coaching, mentoring, DaVita training, outside training); collaborates with direct reports to create professional development goals
• Addresses teammate relations issues appropriately and escalate as necessary
• Facilitates timely issue escalation and resolution for physicians and study sponsors as related to field operations

• Works collaboratively to identify potential new regional Alliance sites and works to establish new locations including lease negotiations and agreement execution.
• Expand research operations within current markets to new centers for greater patient exposure.
• Work with in-center teammates to integrate research operations within the center.
• Develop/maintain relationships with physician practice staff for CKD study execution.

• Understands and promotes compliance with all applicable healthcare and research regulations
• Ensures that the DaVita Compliance team requirements are followed
• Coordinates with Quality Assurance to ensure teammates are trained on Standard Operating Procedures, research regulations and applicable healthcare regulations

• Timely preparation & submission of forecasts and budgets
• Maintains and reports progress against quarterly revenue and expense forecasts Implements tools to improve operational efficiencies and cost controls
• Ensures contract/budget negotiations achieve targeted margins
• Ensures effective tracking and monitoring of key performance, quality and financial indicators
• Prepares executive status reports and presentations and provide support, as needed, to executive teams

• Know, understand and follow teammate guidelines, employment policies, and department or company procedures. Foster a positive work environment.
• Other duties as assigned

• Bachelor's Degree is required
• Minimum of 10 or more years of clinical research experience or equivalent experience is required.
• Minimum of 10 years of teammate development and team management experience is required.
• Ability to travel up to 40% depending on business needs. (Travel to monthly leadership meetings and as needed to clinical research sites)
• Reliable transportation to travel between local research sites.
• Excellent verbal and written communication, interpersonal skills and superior organizational and planning skills
• Intermediate computer skills and proficiency in MS Project, MS Word, Excel, Power Point and Outlook.
• Ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, urgency, and follow through.
• Experience in managing confidential information and/or issues using discretion and Judgment
• Certified Clinical Research Professional (CCRP) or Association of Clinical Research Professionals Certification (ACRP)
• Extensive knowledge of GCP regulations required

• Flexible weekly work schedule: This will vary and is based on current business needs
• December Industry wellness break (Week between Christmas and New Year's Day)
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.