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Principal Software Engineer - AI Innovation

AT CVS Health
CVS Health

Principal Software Engineer - AI Innovation

Wellesley, MA

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Our Consumer Experience and Analytics organization, within CVS Health's, Data, Digital, Analytics, Technology (DDAT) organization, is seeking a Principal Software engineer with hands-on, passionate, driven people who want to join a high energy and growing team to make a difference in consumer's lives and want to be on the forefront of AI innovation that aims to reinvent and help our members to get answers to their health related questions and outreaches during their journey. CVS Health's mandate is to transform health and wellness via products that enable consumer engagement and best-in-class experience.

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A key part of the responsibility is to build an integrated platform that enables the delivery of products to drive engagement and revolutionize health and wellness. In this role and within this team, you will work on applications and products that are on the forefront of technology. Leveraging your expertise in key technologies & initiatives, you will join an architecture team that is building a cloud platform that will transform the healthcare industry and improve the lives of hundreds of millions of people. In this role, you be a part of a large-scale architecture, product and engineering environment, leading technical architecture initiatives for one or more value streams, Agile Release Trains, or platforms.

This role requires relationship-building skills, broad and deep technical knowledge, great communication skills, and strategic thinking.
  • Proven leader with the demonstrated ability to create technical solutions in large organizations with complex business requirements and constraints.
  • Strong ability to work with multiple stakeholders, including Business, Product, Engineering and platform team members to influence the application data-flow design and extensible product platform architecture.
  • Takes a disciplined approach to software development and problem-solving; excels at breaking down large problems into multi-step plans in an Agile development environment.
  • A systems problem solver, able to move fluidly between high-level abstract thinking and detailed implementation.
  • Experience with various types of software architectures including Micro Frontend/Microservice architecture and drive large solutions across multiple applications.
  • Possesses broad technology knowledge (cloud, enterprise applications, microservices, data analytics, networking, data storage systems, APIs, large-scale systems).
  • Good understanding of ADA and other regulatory compliances including PCI, PII, and PHI.
  • Excellent collaboration, influencing, negotiation, coaching and coalition-building skills.
  • Excels at building relationships and has top-notch communication and evangelism skills.
  • Passionate about technology with a very high technical aptitude.
Responsibilities Include:
  • Works closely with Product Managers/Owners, Application Architects and Engineering Leads to provide guidance on implementation of reference architecture solutions that demonstrate best in class user experiences.
  • Investigate and come up w/ plans for technology integrations and lead the building of POCs to validate technical hypothesis and provide reference architectural solutions.
  • Develops solutions that are well engineered, flexible, resilient, operable, maintainable, and can be delivered on schedule. Ensures a balance between tactical and strategic technology solutions.
  • Writes white papers, guides, how-to's, and other technical documentation that clearly explains architectural guidelines, vision, promotes technical direction, and serves as a reference for the internal developer community.
  • Excellent collaboration, influencing, evangelization, negotiation, coaching, mentoring, and coalition-building skills. Ability to work with persons at all levels, from the most junior person to VP levels, in all job functions (e.g. product, platform, developers, DevOps).
  • Influence the need to put the user at the center of everything we do, advocate for them, protect their data (a.k.a. security). Ensure that all PII & PHI data is handled in a secure manner and that Architectural solutions account for threat vectors.
  • Provide Subject Matter Expert (SME) oversight and development support on future application updates and maintenance.
  • Mentor and coach architects/engineers and seek opportunity to bring in continuous improvements.
  • Ensure all Non-Functional Requirements (e.g., performance, availability and fail-over, scalability, security, etc.) are properly articulated, and work with all parties to guarantee that the software products that are delivered meet these objectives
  • Analyze current architecture and develop opportunities for improvements in alignment with industry best practices
  • Work with internal and external stake holders to arrive at optimal solutions.
Required Qualifications
  • 7+ years of software industry experience with 4+ years in management of technical, customer facing applications.
  • 5+ Experience leading technical architecture initiatives that impact many value streams.
  • 5+ years designing and developing complex systems; employs a disciplined and rigorous approach.
  • 7+ years experience with requirements analysis, estimation, systems, and application design, and testing.
  • 7+ Experience and proficiency with modern languages, frameworks, and technologies such as Python, RDBMS and/or NoSQL databases etc.
  • 5+ Experience in architecting solutions for any major cloud (GCP preferred) and Microservices.
  • 5+ Experience with modern API patterns and how to build well-designed APIs.
  • 5+ Experience with micro-services architecture and designing RESTful APIs that facilitate a superior UX or simplify systems integration.
Preferred Qualifications
  • Experience and proficiency with modern languages, frameworks, and technologies such as Node.js, Angular, ReactJS
  • Experience building and operating large scale distributed systems.
  • Ability to learn quickly and adapt to change requirements.
  • Experience with SAFE practices or able to work in SAFE practices and agile methodologies.
  • Experience related to security oriented projects.
  • Exposure to CI/CD and DevOps.
  • Health care industry experience.
  • Excellent communications and presentation skills with the ability to communicate effectively in visual, verbal, and written form to teams, clients, and leadership.
  • Ability to manage multiple competing priorities with minimal supervision. Self-directed.
Education
  • Bachelor's degree in Computer Science or a closely related discipline, or an equivalent combination of formal education and experience.
  • Master's degree is a plus
Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/02/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Wellesley, MA, USA
Job ID: CVS-R0428054
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program