Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As a key member of the Digital, Data, Analytics and Technology ("DDAT") team, this role will join a dynamic organization committed to the acceleration of business growth, enhancement of the customer experiences, and enablement of operational efficiencies by powering CVS Health to be a 'digital first, technology forward and data driven' company. With a commitment to a 'Startup within a large company' culture, DDAT is at the center of CVS Health transformation.

• Define, own, and continually assesses the solution vision, strategy, and roadmap.
• Connect the roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs.

• Oversee the end-to-end product development lifecycle, from ideation to launch and ongoing enhancements.
• Lead their department in the identification of opportunities for product optimization, feature enhancements, and addressing user pain points.

• Define and revises KPIs for their solution-level scorecard to highlight critical metrics, socialize progress, and consistently reinforces objectives.

• Develop relationships with key stakeholders to understand their needs, gather feedback, and ensure alignment of product strategy with organizational objectives.
• Set the direction for discovery work, ensuring teams are focused on continuous exploration, understanding market and customer needs, and partnering with customer and user experience teams.
• Interface and partners with Product Strategy leadership to communicate progress, insights, and risks across the business, specifically with key stakeholders.
• Collaborate with other executive leaders within Product Strategy, Digital Strategy, and Design to sets direction for market and competitive research inclusive of identifying customer needs, market trends, and competitive landscapes.

• Provide solution level leadership and sets the direction for team growth and performance in collaboration with senior leaders across Engineering, Design, Technology, and others.
• Champion strong product management and agile mindsets and values by actively communicating team wins and opportunities.
• Responsible for promoting and setting a customer-centric culture where all teams understand the current performance of the product, opportunities areas and the north star vision, and are monitoring and proactively reacting to key product health metrics and communicating updates.

• 8-10 years of overall work experience with a concentration in a product management role
• Product management experience required.
• Strong track record of effective communication; Excellent written and verbal communication skills, particularly the ability to convey information in an accessible, concise, and clear manner.
• Customer centric, creative, and strategic
• Ability to navigate complex, multi-stakeholder client environment.
• Expertise with influencing and navigating a highly matrixed environment to drive new strategies.
• Experience leading and developing high performing teams.
• Ability to proactively identify and address potential issues, evaluate alternative courses of action, and make sound management decisions.
• Ability to synthesize vision into execution priorities and deliver on concurrent initiatives.
• Highly collaborative and communicative collaborator with experience working in fast-paced, multi-functional team environments.
• Experience managing change and in developing and maintaining excellent relations with executives, customers, operations, and staff at all levels.
• Ability to work independently and efficiently with minimal supervision, with proven analytical and critical thinking skills.
• High energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities.
• Approaches challenges with a sense of urgency, ability to work well under pressure and take direction.