RESPONSIBILITIES

Vary by project but may include:

• Prepare project plans, including task assignment, prioritization, and forecasting – common tools include Gantt charts, MS Project, Excel, and MS Word
• Identify and assign project risks and issues, and track progress toward mitigation or resolution
• Prepare and manage project schedule, which requires balancing inputs such as cross-committed resources and vendor timelines
• Control project scope by gaining initial alignment with sponsors and stakeholders, and minimizing change using strict change control processes and documentation
• Prepare and oversee project budget, including team member, vendor, and product costs
• Establish an environment of planned and unplanned collaboration and communication through status reports, facilitating regular meetings, following-up on tasks and issues, and escalating important information to senior management
• Analyze project control documents (such as project plans and budgets) to determine common project performance metrics like Earned Value, Budget at Completion, Run Rate, and others (based on client need)
• Build and manage internal and external communication plans
• Work with IT and Functional Partners (Product Owners) to ensure priorities and needs are fulfilled within agreed upon terms
• Lead Agile teams and track metrics centered around team performance and code quality
• Forecast delivery results by way of the latest methodologies (i.e. Burn ups) and present to stakeholders
• Implement, train and lead Scrum/Scrum of Scrums (such as SAFE) methodologies by participating in resource hiring, recommending delivery/team structure and gathering metrics to drive behavior
• Onboard new resources through training in a variety of skillsets (SCRUM, SDLC, business process, etc.)
• Assist in knowledge transfer to team members and organizations after as part of Release Management to ensure sustainable levels of high quality service levels
• Continuously evaluate the industry along with customer insights as input into the organization’s SFE solution set and creating business value recommendations for change if so needed
• IT compliance and security related to Sales Solutions (WICO, HIPAA, FDA, SOX)

QUALIFICATIONS

Our best Project Management Associates possess most of the following:

• 3 - 4 years’ relevant experience
• Bachelor’s Degree in Business, Management, Communications, or similar required
• Must be eligible to work in the US currently and in the future without employer sponsorship
• Strong attention to detail – expected to be point person for project progress, task status, budget forecasts/actuals, milestones, resource plans, and schedules
• Ability to influence others and lead without authority
• Strong written, presentation, and verbal communication, including clear structure and main point communication
• Highly organized – able to manage multiple project plans, dozens of resources, budgets and schedules while maintaining accuracy and handling fine details
• Strong work ethic – willing to work the hardest and go the extra mile to achieve project success and client satisfaction
• Client service mindset – able to put the client and project needs in front of everything else. Must possess positive attitude and do whatever it takes to get the project to the end goal
• Direct experience in working in or within the Commercial domain is preferred
• Track record of experience in planning and managing the finances and schedules of medium-sized projects (>$500k) preferred
• Experience leading Agile Scrum teams is required (CSM is preferred)
• Experience with scaled agile frameworks and knowledge of a Release Train Engineer is a plus
• Ability to coach people in various levels on software delivery processes
  Technical understanding of databases, integrations, job scheduling and error handling is required
• Ability to operate effectively with partner IT organizations as well as with vendor partners is required
• Experience implementing solutions on the Salesforce.com platform is preferred