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Senior Project Manager

AT Appfire
Appfire

Senior Project Manager

Remote

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That's why at Appfire, you choose.

Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you're most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we've got you covered.

Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.

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Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.

No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.

About the role

In the role of Sr. Technical Project Manager, you will report to the Director of Program Management and be responsible for managing the successful and on-time delivery of corporate initiatives that are highly technical and security-focused in nature. These initiatives will involve complex software development, significant security enhancements, and critical infrastructure improvements that significantly impact one or more functional teams. You will collaborate with team managers to ensure the appropriate allocation and usage of resources for each project, with a keen focus on security requirements and best practices. Additionally, you will provide technical leadership, conduct comprehensive risk assessments, and ensure that project stakeholders are kept informed about project progress, technical challenges, and security-related impediments.

Your everyday tasks will include:

  • Managing multiple concurrent midsize to large projects from inception to close, including discovery, planning and design, scheduling, managing scope and dependencies, mitigating risk, facilitating issue resolution, and managing escalations.
  • Ensuring the scope of work for projects is defined, managed, and actively communicated, minimizing scope creep, tracking variance, communicating risks and issues clearly to stakeholders, and facilitating change requests to manage budget or schedule impacts.
  • Providing technical leadership and guidance to project teams, leveraging a deep understanding of systems, software development, and infrastructure to drive project success.
  • Leading technical discussions and driving decisions on complex technical issues and solutions via collaboration with technical and non-technical functional areas.
  • Conducting technical risk assessments and developing mitigation strategies.
  • Distilling complex issues, technical considerations, and team feedback into a clear direction, formulating action plans in meetings and asynchronous updates.
  • Anticipating constraints, issues, risks, and impediments, escalating as necessary, and balancing business needs and technical constraints with stakeholder alignment.
  • Identifying, clarifying, and communicating project vision, goals, and objectives and tracking the team's progress utilizing key performance metrics to ensure objectivity.
  • Communicating regularly and transparently with sponsors and stakeholders to manage their expectations and keep them informed about progress and impediments.
  • Participating in advancing best practices for program and project management across the organization by identifying, recommending, and driving process and tool improvements.
  • Leading and coach other project managers to improve and advance the PMO practice.

Skills and experience you'll need to succeed:

  • 7+ years of experience managing multiple deadline-driven projects simultaneously, using various project management tools, and using Traditional and Agile frameworks.
  • 5+ years of experience in managing complex technical projects related to software development, security, and infrastructure.
  • Solid technical background with understanding and/or hands-on experience in software development, Information Security and Cloud Service Providers (AWS preferably).
  • Strong understanding of IT systems, software development lifecycle (SDLC), cloud technologies, and infrastructure management.
  • Proven experience with cybersecurity projects, including knowledge of best practices and standards such as NIST, ISO 27001, and GDPR.
  • Experience with cloud services (AWS, Azure, GCP) and understanding of cloud architecture, migration, and security.
  • Familiarity with IT infrastructure, including networking, databases, and system administration.
  • Understanding of security tools and technologies such as firewalls, intrusion detection systems (IDS), and vulnerability scanners, what they do and how to pull appropriate reports to track project progress.
  • Demonstrable experience of successful collaboration with cross-functional and global teams.
  • Demonstrable ability to work independently, prioritize and manage own and others' time efficiently, and willingness to adapt to changing and competing demands
  • Ability to break down complex concepts into executable tasks and measurable steps.
  • Ability to work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence.
  • Detail-oriented with strong analytical, organizational, and time management skills.
  • Ability to exchange information with technical and non-technical individuals in a clear and concise manner.
  • Ability to quickly and concisely communicate (verbally or in written form) with management on technical issues in non-technical terms.
  • Exceptional communication skills that allow you to effectively communicate with peers, members of other functional areas, and management.
  • Excellent oral and written English communication skills, including spelling and grammar.
  • Proficiency with Jira, Confluence, Monday.com, and other project management tools is highly desired.
  • Project Management Professional (PMP) or PRINCE2 certification is highly preferred.
  • Program Management Professional (PgMP) is a plus.
  • Project Management experience supporting some of the following areas is a plus: Cloud Infrastructure administration (AWS, GCP, Azure, etc.), network administration, Product Engineering and DevOps, data warehousing (BI, ETL), and Atlassian products (Confluence, Jira, Bitbucket, and Bamboo).

Beyond the resume skills that match our culture and this role:

  • You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others.
  • You adapt swiftly to new business demands, understanding that change fuels collective and individual growth.
  • You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events.
  • You have exceptional coaching, mentoring, and people development skills.

We offer:

Financial benefits

  • Every Appfire employee is eligible for company equity.
  • Work from-home allowance: 50€ gross per month for 11 months a year (i.e. Excluding Holidays).

Skills development benefits

  • Access to the Appfire University learning platform - a hub of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility.

PTO, health & well-being

  • 25 working days of paid annual leave.
  • Reduced summer hours: From July 1st until the end of August, we work 6 hours daily.
  • Flexible bank holiday policy, which allows you to exchange a government-set public holiday for a more convenient time off.
  • Private healthcare insurance.
  • Annual sport allowance.

Volunteering

  • 3 fully paid days each year to participate in Appfire Town, Appfire's Corporate Social Responsibility (CSR) Program.

#LI-Remote

About Appfire

A people-first approach to business

Since its inception, Appfire has been a remote-first company. With 800+ employees (who we call fireflies) across 27 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.

Watch Appfire's Co-founder and CEO Randall Ward talk about his people-first leadership philosophy: https://youtu.be/GXuChQzzowI

Making an impact

At Appfire, corporate social responsibility is driven by team members, family, friends, customers, and partners through Appfire Town. This program brings people together to generate a strong social impact in our local and global communities.

Our CEO believes being philanthropic is integral to operating our business and is not merely the result of our success. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types - product, profit, equity, and employee time. We were among the first to do this, and we're proud that Pledge 1% is part of our evolution.

Our business

Appfire has been profitable since its inception, with best-in-class free cash flow margins relative to the broader SaaS universe. The company's mission to equip and connect every team so they can plan and deliver their best work has proven successful, producing consistent year-over-year (YoY) growth - with Appfire growing from $10M ARR in 2019 to $200M ARR in 2023.

What's our secret sauce?
  1. We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We're proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire's technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more.
  2. We enhance. We don't compete. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they've invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce.
  3. We build bridges and invest in our partners. Appfire's success is underscored by the fact that the company has no direct sales team and instead leverages its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 700+ channel partners.
  4. We make security and privacy a priority, but we also keep it simple for our customers. We've achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. In 2022, we launched our award-winning Appfire Trust Center, offering our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all.

Market recognition

Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards.

Read about Appfire's continuous growth and mission to equip and connect every team so they can plan and deliver their best work: https://appfire.com/newsroom/Appfire-Exceeds-200M-in-ARR-Signaling-Growing-Demand

Job ID: Appfire-4466663005
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Unlimited Paid Time Off
    • Paid Holidays
  • Financial and Retirement

    • 401(K)
    • Company Equity
  • Professional Development

    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Access to Online Courses
  • Diversity and Inclusion

    • Founder led