Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The opportunity

The Cabin Safety Manager is responsible for ensuring that the highest levels of cabin safety and service are provided to Adobe executives, clients and guests. Build and implement outstanding safety and service standards, train and lead those performing in a cabin role. Act as the primary interface between Aviation and the Employer of Record (EOR) for contract Cabin Safety Attendants. Promote an atmosphere of collaboration, teamwork and shared success.

• Drive excellence through exceptional customer service, good judgment, ethical behavior, and continuous improvement.
• Responsible for selection, training, development, assessment for all contractors and provides performance feedback and mentoring;
• Fosters an environment of partnering and teaming by encouraging open dialog of collective experiences in promotion of continuous improvement and performance recognition;
• Provides input to the Aviation Leadership on cabin and customer service related issues;
• Develop the budget for cabin operations and act as required on budget performance and reporting requirements;
• Monitors department metrics and operational costs for industry benchmarking purposes.

• Functions as a flight crew member in coordination with the flight deck crew and under the direction of the trip Captain, with primary responsibility being passenger safety;
• Active participant in pre- and post-flight briefings and risk mitigations;
• Maintains all on-board safety equipment including the medical kits;
• Ensures proper operation of aircraft emergency, traveler productivity (communications, WiFi) and cabin entertainment systems, galley and cabin equipment;
• Possesses a sense of appropriate interaction regarding passenger service (Professional Distance) and maintains confidentiality regarding business conversations;
• Involved in the continued development and deployment of the Safety Management System (SMS).
• Maintains a clean, neat and orderly cabin and forward lavatory environment during the flight;
• Plans menus, procures supplies and provides first class food & beverage service and presentation consistent with passenger expectations and Adobe's service standards;
• Makes extraordinary efforts to fulfill passenger requests;

• Education: Bachelor's degree preferred; Associates degree or equivalent FAR Part 91 flight operations experience required.
• Four to six (4-6) years of experience in an executive Cabin Safety role, preferably corporate or high net worth individuals.
• Proven track record of success working in and providing leadership in a team-oriented environment with strong interpersonal, verbal and written communication and problem-solving skills.
• Proficient with Microsoft Office Suite and using technology to build efficiencies.