Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.

The Solution Architect (SA) Manager role is a client facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. The Software & Platform SA will work on BPO solutions for leading "Silicon Valley" clients that provide Software and/or Platform Services to their customers. This person is the single point of contact with responsibilities that include:

• Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables, and the right collection of offerings
• Prepare the spend estimate, schedule, work plan and resource sourcing plan
• Able to understand and articulate all details and specifications of the proposed solution. Has an interest and desire to be analytical and able to back up solution with proof points, facts and figures
• Coordinates and leads all solution approvals
• Collaborate as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups, and align the solution with final terms and conditions
• Interface with the delivery organizations to ensure effective transition, shape services, collaborate on clear solution assumptions, and determine appropriate service delivery locations and related cost to deliver
• Ensure delivery architecture is designed according to policies standards and solution is benchmarked externally
• Maintain a keen understanding of marketplace intelligence trends, competition, etc., to provide market leading perspectives, emerging trends, tools, and techniques that can be effectively utilized to develop and promote business
• Ability to meet travel requirements (Bay Area or West resident is preferred)

Read more of the job description

Read Less

Qualifications

Basic Qualifications:

• Bachelor's Degree
• Minimum of 3 years of experience in solution configuration / deal shaping for BPO within Software & Platform (including Trust & Safety, Platform Experience, etc.), Sales Operations, Inside Sales, Customer Care, Customer Success, Marketing, Finance and/or Accounting

Preferred Qualifications:

• Excel (modeling to define proposed solutions and costs)

Professional Skills Requirements:

• Excellent communication (written and oral) and interpersonal skills
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent leadership and stakeholder management skills
• Proven ability to build, manage and foster a team-oriented environment

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.