Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.

The client team mission is to create or modify customer communications in support of Domain and business priorities.

We Are:

Marketing Operations is the global managed services arm of Accenture Interactive. We activate and optimize hyper-relevant, data-driven, brand experiences to deliver breakthrough marketing-led growth, cost effectively, across all digital consumer touchpoints and channels.

Advance your career in a fast-accelerating digital marketing agency on track to transform the industry and dominate the market. Disrupt, innovate, and change the way frictionless marketing strategy is delivered to clients at scale. Deploy new technologies and data-driven insights. Transform the performance of leading brands. Grow alongside our global talent network. Join Accenture Interactive Operations.

Accenture people build careers in four different areas of our business: Consulting, Technology, Outsourcing and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.

Business Process Services professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process outsourcing services, including finance and accounting, procurement and human resources. Depending on the role, Operations professionals may be based at a client's office or in one of Accenture's 50 delivery centers around the world.

You Are:

The Client Strategy & Operations Specialist is responsible for providing front line world-class service to our clients while also ensuring the successful management of campaign operations. This role supports the senior account team members to ensure that client deliverables are met and also working closely with our delivery team to ensure that accounts run smoothly. You will serve as the internal and external knowledge experts and consultative business strategists on all things paid media.

The Work:

• Serve as liaison between Marketing Operations and the day-to-day client contacts as well as internally between Client Services & Delivery
• Develop, manage and maintain partnerships with day to day clients while honing skills in communicating strategically with more senior level Client contacts as needed
• Support AD in communicating with Clients regarding new product launches (internal and external), business opportunities and Client service issues
• Help AD develop compelling proposals for up-sell and cross-sell opportunities and actively grow account revenue by demonstrating excellence in campaign management
• Responsible for onboarding and continuous training of Delivery team
• Partner with Sales/Product Marketing on project briefs, case studies and ensure consistent delivery and collaboration on objectives throughout projects
• Work closely with Product on scoping new product offerings and provide client feedback on current features
• Manage day to day relationships with relevant supply side partners to ensure smooth delivery of Marketing Operations' services
• Collaborate with campaign delivery teams on campaign strategy and execution by following and evolving processes and standards
• Coordinate campaign execution between client, delivery, and other internal teams
• Analyze data and assist in creating insights for reporting
• Participate in client calls and in person meetings, presenting when appropriate
• Participate in formal business reviews with key clients
• Test campaign objectives feasibility, checking into specs, platform capabilities, etc.
• Oversee campaign pacing to maintain desired spend delivery throughout campaign flight
• Work with the Delivery team to perform optimizations within campaigns to maximize KPI results
• Continuously assess pod processes with the mindset of becoming more efficient and cutting down on the number of human errors

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Qualifications

Basic Qualifications:

• Minimum of 2 years' experience in a consulting, professional services, IT or marketing department
• Minimum of 2 years of paid media experience

Preferred Qualifications:

• Bachelor's Degree
• Advanced expertise in Excel and PowerPoint
• Experience with campaign data analysis and presentation
• Marketing Industry Certification

• Proven ability to work independently and as a team member
• Strong communication (written and oral) and interpersonal skills
• Good organizational, multi-tasking, and time-management skills

• Good communication (written and oral)

• Experience working with diverse, global teams

Travel:

• This position requires travel of up to 15% to multiple customer locations

As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $55,100 - $104,199 and information on benefits offered is here.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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